Customer Ratings & Reviews
- Model:
- A315-24PT-R90Z
- SKU:
- 6530235
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Aspire 3's touchscreen, performance, and ease of use, frequently praising its smooth functionality and speed. Many appreciate the laptop's lightweight and slim design, as well as its reasonable price and decent battery life. Positive feedback also highlights the ample storage provided by the SSD. While some users noted the fan can be noisy at times, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Never buying an Acer laptop again!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has given me nothing but grief. The display constantly glitches and the graphics card driver needs to be reinstalled. I used an external monitor with my laptop, and it's not an issue with the monitor. My bluetooth devices often become disconnected after restarting. The whole laptop has shut down for no reason and no warning at all on multiple occasions. This is all incredibly annoying. This is the first Acer I've ever purchased, and it will definitely be my last!!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JenniferC,
We are sorry to hear you are having trouble with your Acer Aspire laptop screen not working properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Blue screen of death
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this laptop 1/23/24 and my son used it for about 2.5 months before it got the “ blue screen of death”. It was really only used for Roblox and YouTube. I have restored it and I’ve done an sfc scan. It also won’t start in safe mode. I’m so frustrated!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear MichelleD,
We are sorry to hear your Acer Aspire laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Truth
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly if you’re looking for gaming this is not the one I would recommend it’s capped at 60 fps other than that perfect laptop.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear KyleL,
You are correct in that this laptop is not marketed as a gaming laptop. If you are needing something that has a faster refresh rate along with other specs suited to a gaming laptop, we suggest you check out the Acer Predator line or the Nitro line of laptops. We have a wide variety of models that would suit most any gaming needs, that can be viewed on our website.
If you should need technical assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not purchase this again. I bought this for online college classes and I've had nothing but troubles. Within 8 or nine months, the charger stopped working and it wouldn't charge. I took it in to Best buy and they would not honor another power cord. I purchased another one for $70.00. Now, my lap top will turn on and stay on for about 5 minutes at a time and just turns off. Screen is black and I have to turn it back on and it's not cuz its over heating.
No, I would not recommend this to a friend- Pros mentioned:Price
Stay away - You get what you pay for
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop as I needed something for my schooling. At first the price seemed very reasonable and I decided on this over a dell at a similar price point. This one a big mistake as I have had so many problems with this laptop. For starters on the first unit I bought the track pad did not work out of the box and nothing I did fixed this. Secondly, on the replacement device the battery life is so terrible that it can’t even last for 4 hours with screen only being on for about 1. I have no other program other than opera installed on this and the battery drains super fast and the computer system itself is super slow. This will be the last time I buy an acer laptop
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Ryan,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Too good to be true. You get what you pay for.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. I should have known $499 seemed really cheap for the specs it had. I bought this laptop just for web apps like google docs, etc. This thing struggles no matter which browser I use. If you're looking for something snappy on the web, this isn't the laptop for you. Also, Bluetooth keeps disconnecting. Sometimes the screen is blank when it wakes up from a sleep. Sometimes it never wakes up at all and have to do a hard reboot. I wish I could return it, but I'm already past the returnable window by 3 days! I thought I had 30 days.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Billy,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please contact our support team at 866-695-2237; they are available to help you 24/7 for in-warranty products.
Regards,
Acer America
Bill Sharpe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked go for 13 months, JUST out of warranty then the problems started, The screen would go blank except for a little box with a q and a question mark and below the box it would say No Bootable Device. When it does work, the speak in on the bottom of the computer makes the volume low when turned up all the way.
No, I would not recommend this to a friend- Pros mentioned:Performance
Not fully impressed.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance wise, it’s pretty good. However, bought this laptop 2 months ago and had to take it back to bestbuy. It won’t power up as it should. I hold the button down, nothing. Battery life hasn’t been all that great, either. Needless to say, disappointment with that. They(Geek Squad) ended up shipping it off to get serviced.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear your Acer laptop required repair for no power, however we are glad you/Best Buy were able to take advantage of the manufacturer's warranty to get this resolved. Your input is very important to us as we are always looking for ways to improve our customer's experience. We appreciate you taking the time to write this review. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Thank you,
Acer America
Painfully Slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know where all of these good reviews are coming from. This is a waste of money. Painfully slow. I have a 15 year old laptop that is faster than this one right out of the box. Charging cable is flimsy and cpuld easily break. Tried multiple wifi and mobile hotspots, none resolved the lagging or improved the speed. I got this laptop for the most basic uses, mainly microsoft office and the internet for school and emails. Do not waste your money.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Mariah,
Thank you for taking the time to leave a review on your Acer laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
- Pros mentioned:Touch screen
no help from best buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the laptop maybe great but i will never know. I rerquested help from best buy setting it up and got sent from one number to another. after 85 minutes I gave up. looks like a nice computer. wish i had bought it elsewhere
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Fedup,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Broke the second day!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got my new laptop yesterday and set it up… second day it wouldn’t turn on. Just a black screen. I was having second thoughts about the computer the first day I got it because the actual keyboard felt like cheap plastic keys, and they felt more spread apart than my old HP laptop. Well the computer didn’t even turn on the second day so that made my decision easy. Not happy with my purchase.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear ScottJ,
We are sorry to hear that you decided to return your newly purchased Acer laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Buy a different brand.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have listened to previous reviewers! Worked fine for 3 weeks then bricked. Can't get it to start up etc. Totally dead. Can't return it since it's been more than 15 days. Memo to self, don't buy a laptop from Best Buy. Stick to Amazon etc, 15 day return window is too short. Acer's warranty department is automated and it sucks!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear SteveL,
We are sorry to hear your Acer Aspire laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. If you need further assistance please request transfer to our Level 2 department during business hours, Central time.
Regards,
Acer America
Absolute garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't expecting much but it was slower than the 15 year old laptop it was replacing. I finally gave up trying to get programs installed. The next morning when I tried to finish, it wouldn't turn on. I plugged it in and the light came on showing it was charging. Even after leaving it to charge, it was just dead. Returned it and will steer clear of Acer in the future.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear KayWar,
We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
ACER is no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this less then 90 days and do nothing but contracts and word functions. This laptop locked up and then Geek squad was very rude and tried to charge me to even look at it. After I threw a fit that they wanted $150 they then told me they could send it back to the MNFG. I’m going to be with out a laptop for two weeks if not longer.. I would avoid this laptop at all cost..
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Kris,
We are sorry the support you received for your Acer Aspire laptop did not meet your expectations. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Cons mentioned:Fan noise
Listen to all the reviews
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Abnormally noisy fan. Listen to all the reviews that state that. There not just being picky. Boxed it up next day and returned it.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Curt,
We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Acer Aspire 3 15
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap, after a year it couldn’t hold a charge
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Unhappy customer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to have GEEK Squad fix my ACCER computor 4 times since I bought it. I would rather be allowed to return it to upgrade to a HP. Can this be accomplished?
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear BobB,
We are sorry to hear your Acer laptop is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you purchased the laptop within the last year and are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Not worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a couple of months some of the keys stopped working and it doesn't hold a charge. Can't bring it to school since it doesn't stay charged and can't use the actual keyboard, only the on screen keyboard. Not worth the money for 3 months of use
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JamieN,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Ripoff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 6/10, On 8/5 it did not turn off. On 8/6 it turned back on, but then did not turn off, but screen is black and will not come back up. It's passed the point to return and time to add the expensive coverage runs out on 8/9. It's a ripoff.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hi Debbie,
We are sorry to hear you are having trouble with your Acer Aspire laptop. These laptops have a one year manufacturer's warranty against hardware defects and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Disappointing! D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed! Bought for my son for his birthday and he’s hardly used it because it’s unbearably slow. We keep getting error messages when trying to run the numerous updates it shows it needs. I’ve never had a laptop run so horribly right out of the box.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear MeganP,
There could be several reasons for lagging or slow performance in Windows. It could be you're running a new app that requires more CPU and RAM resources than your PC has. You're opening large files. You have a heavy-duty application running in the background. Sometimes, when your system becomes sluggish or hangs, try rebooting your PC or laptop. It will help you terminate the programs running in the background that may slow down your Windows 11. If you still need help with this please feel free to contact Acer support at 866-695-2237. They are available 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America