Customers highly value the portability of the R 13 2-in-1 Chromebook, finding it suitable for various tasks such as web browsing, email, and video calls. Its versatility is appreciated, with users highlighting the convenience of using it in both laptop and tablet modes. Positive feedback indicates it's a good option for students. The lack of negative feedback suggests a generally positive user experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
Pros mentioned:
Portability, Speed
Rated 5 out of 5 stars
Works for me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Pleased with this purchase. I think it was a good value for the price. I mainly use it for searching the internet, watching YouTube, paying bills, checking emails, and social media. Seems to hold a charge fairly long. Size is just right for me, and also seems to charge fairly quickly. I mainly use it in laptop position, but nice to have flexibility to use in tablet position when convenient. Overall..happy with this devise.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Love it!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Other than the sound not being as loud, this is a great 2 n 1. I pair it with my portable speaker when needed. It's great for web browsing, email checking, zoom calls. I watch movies it often in tablet mode or rent mode. I like that it pairs with my phone so I can see my text come through to the laptop and I can respond from the laptop. (Messaging app has to be on both laptop and phone. The laptop asks you to sync over apps etc from your phone account at set up so that was cool) I have downloaded more apps and games already. I was able to get it price matched to walmart price so that was a bonus. It's perfect size fits into my 14 inch bag.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Amazing PC
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased to use for my business. So far it works great. The battery life is excellent. However the only thing that the PC lacks is that you can not copy and paste certain images or wording from PDF files. But besides that it works great. It is pretty fast when navigating on web pages and or the PC itself. I definitely recommend this PC for anyone who is looking for a PC without all the in unnecessary softwares. It is definitely a change from a Windows based PC.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Nice Chromebook
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This does what it says. Was able to browse the internet quickly. Loaded some android apps as well that run great. Saving items is difficult as this doesn't work like a laptop and there really isn't any internal memory. Once I attached my google drive and set it up though it was easy from there. Just took some getting used to.
I would recommend this to a friend
Rated 2 out of 5 stars
USB port not good
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has been just two and half months that I am using this and the USB port has already given up. The Chromebook is not accepting any mouse at all. I tried wireless mouse but it connects and the drops out after some time. It is not responding to the wired mouse at all. Nothing appears to be physically wrong but any external mouse just does not work. I tried USB 2.0 version and USB 3.0 version. Very unhappy with this because the Chromebook is brand new and should be under mfg. warranty, therefore will try and see if I can get this replaced.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
I liked it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it for a brief time and returned it because I found another that I liked better. The screen was good and clear, the sound wasn't all that great, with speakers being on the bottom. Seemed good but not all that I was looking for.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Really enjoy functionality it has
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Truly happy with the entire laptop it's smooth has speed I don't like the mousepad so I have a mouse which makes makes it perfect
I would recommend this to a friend
Pros mentioned:
Portability
Rated 4 out of 5 stars
It’s a nice laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s been a good laptop for my daughter to use for school!
I would recommend this to a friend
Rated 4 out of 5 stars
Everything I needed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Need more time with device for detailed entries. So far, soooo good.
I would recommend this to a friend
Rated 5 out of 5 stars
Chromebooks Rule
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a 2-in-1 for my business - designing t-shirts as well as uses for other projects. It performs as it is supposed to and I'm quite happy with it.
My husband, who is an IT guru, picked this out for me.
I would recommend this to a friend
Rated 2 out of 5 stars
Observed glitches and monitor/screen flickers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This ACER chrome book is poor quality, slow, and flickers.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Dear Chris,
We are sorry to hear you are unhappy with your Acer Chromebook. This is not the experience we want our customers to have and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=81b9cb1bbb1e71448155e8fd8e826ca2c531e2b8
We appreciate you taking the time to write this review. Thank you Acer America
Rated 5 out of 5 stars
Handy Dandy Chromebook
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
rugged chromebook great for school. My kid uses this more than her cell phone!
I would recommend this to a friend
Rated 2 out of 5 stars
In my opinion, not worth the money.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am not that impressed with this Chromebook. It does not seem worthy of the price. It is not any faster than the one I replaced. Same features as the one I purchased 2 years earlier.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Dear BigDaddyC, Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear that the product is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=131f4136ddcff2850f85f745c31fcc434e4e9315 We appreciate you taking the time to write this review. Regards, Acer America
Rated 1 out of 5 stars
No updates after Sep 2021!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop, BUT updates from Google will stop in Sept 2021! See https://support.google.com/chrome/a/answer/6220366?hl=en Less than 2 years of useful life left now. I think most people expect their new laptops to last more than 2 years.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Dear Olegos, Thank you for taking the time to leave a review about your new Chromebook purchase. We are glad you like the product, and understand the concerns around Google no longer providing updates after September 2021. Although the system will not receive the latest operating system updates after this date, you will still be able to use your system as you do today. We apologize for any inconvenience this has caused, and we appreciate you taking the time to write this review.