Customer Ratings & Reviews
- Model:
- SF314-71-75MW
- SKU:
- 10197321
to a friend
Shipping Computers with Battery Issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I bought this device, the battery couldn't hold any charge, so if it wasn't plugged in at all times, it wasn't going to work. I chalked it up a mistake because mistakes happen. I really needed a device for work, and I liked the aspects of the computer. However, this time around the computer won't even turn on, so I have no idea if Best Buy will even allow me to return this. I don't understand why they don't test and make sure their devices work before shipping them out to people. I just that's too much to ask for. I hope this saves someone the time and money and avoid the mistake of trusting these guys.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Bill,
We are sorry you are unhappy with your Acer recertified Chromebook. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in the box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America
