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Customer Ratings & Reviews

Your price for this item is $413.99

Customer reviews

Rating 4.4 out of 5 stars with 26 reviews

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88%
would recommend
to a friend

Customers are saying

Customers praise the Spin 15 2-in-1 Chromebook's touchscreen, citing its quality and ease of use. Many appreciate the large screen size and the versatility of converting it into a tablet. Positive feedback also highlights the keyboard's comfort. Overall, the touchscreen functionality receives overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Rated 5 out of 5 stars

    exellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am loving this. i hae to get use to the lower keys but having fun with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. I am glad I switched to a Chromebook.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crashes every five minutes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashes constantly can’t get through a single movie without re-starting three or four times Returned!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear this; we understand you returned your Acer recertified Chromebook but PlanetROI who supports and services these devices would have been happy to help you with any warranty issues that may arise. If in the future you need assistance with an Acer recertified product please feel free to contact PlanetROI; contact information is included in the box with these products.
      We appreciate you taking the time to write this review.
      Best regards,
      Acer America acer

  • Rated 4 out of 5 stars

    Great but No CHARGER!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop and it is in great condition. HOWEVER, they did not include a charger with the laptop. I did not see anything in the listing that said it wouldn't come with a charger. The laptop arrived completely uncharged. Best Buy did not have a 45w USB-C QuickCharge 3 compatible charger on hand. I had to go to Walmart to find one. I can't imagine shipping a computer with no charger.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since ive gotten this REFURBISHED laptop ive gotten alot of the same work ive done on my other laptop done in half the time ... thanks best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it two days after I got it because it did not work. Screen would go black every time I tried to use it. Plus I had to pay for the "free" bundle item that I didnt want in the first place because it was non returnable.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Amanda,
      We are sorry to hear this; we understand you returned the Acer Spin 15 but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
      We appreciate you taking the time to write this review.
      Best regards,
      Acer America acer

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