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Customer reviews

Rating 4.3 out of 5 stars with 8 reviews

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88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Child-friendly
    Cons mentioned:
    Parental control

    Rated 5 out of 5 stars

    Good computer for kids, great 2nd/travel computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for a young child to do homework. It works well for this. I do wish there more options for parental controls in the user settings. There was no option to put a child account, just a general non-administrative log-in, but they can still do things that might destroy the computer and still have general internet access, so I have to watch them. But otherwise, a great little computer for the price. Great value. Great computer if you just need to go online, do basic word processing, or play games without the need for a large screen. Would also be a great second computer for travel which is its intended purpose, I believe. This is actually the second one I bought. First one was a bit different with the settings, even though I bought them just a few weeks apart. First one got water spilled and refuses to turn back on but that's my children's fault. I assumed it would be less costly and less hassle to just buy another one than fixing that one, so that's what I did. Same great little computer except for the slightly different settings.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    travel perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for travel. And it's perfect. Definitly recommend it. Runs cool and quite no fan to cool it need. And it runs for several hours on one charge.

    I would recommend this to a friend
  • Pros mentioned:
    Affordability, Functionality

    Rated 5 out of 5 stars

    Affordable and useful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I obtained precisely what I was looking for, that is, an affordable laptop that would help me pretty much surf the net and carry out basic computer stuff. Besides, the functioning of the laptop is fast and the surfing too. I recommend this product to customers looking for a basic but affordable and useful machine.

    I would recommend this to a friend
  • Pros mentioned:
    Backup

    Rated 4 out of 5 stars

    It is a great laptop used as a backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Trevor laptop as a backup for a primary one at home. It works well and met all my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was purchased online. The product was delivered in store on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First computer for my 10yr old daughter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice. Sturdy but sleek, and she feels like she's super grown up cause she has her own laptop!! :)

    I would recommend this to a friend
  • Cons mentioned:
    Slow performance, Software issues

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my computer, it wouldn't open up pages I needed as fast as it should. Despite being in working condition it's too slow to work correctly. I can't even download any software with out it disappearing after the download!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Nueh,
      We are sorry you are unhappy with your Acer recertified Travelmate laptop. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
      844.433.8476
      [email protected]

      Best regards,
      Acer America acer

  • Rated 4 out of 5 stars

    refurbished pc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been refurbished, so it works. as good as it gets.

    I would recommend this to a friend
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