Customer Ratings & Reviews

Paul from Lynnwood, WA installed and transferred data to the new computer and monitor. He is a professional and also courteous and makes sure the customer has all questions answered.

I have Shawn out to work on my computer so often that my husband is getting suspicious! Ha! He is great. I don't know what I would do without him!

Brian set my computer up, transferred all my data from old computer. Couldn't have been any better.

Our tech came back to our home for another issue on the same day after we called. Got our internet and printer working. Thank you!!

The agent was tremendous in assisting with getting my new computer set up at my home. He was very professional, courteous and considerate while in my home. He not only set up my new computer but went over everything I had questions regarding the use of the new computer He made me feel extdremely cadpab le of being able to operate my new computer before he left m home.

Will Burch did a great job to correct the issues I had on my desktop computer.

Brian Sutton figured out my email and google drive issues and resolved them quickly. What a great resource! He is pleasant, respectful, and knowledgeable!

Tina came in to setup our new PC and connected all of the peripheral equipment and programs. She was quick, professional and competent.

I am not too familiar with geek language so I asked him to set my computer up and make it as easy as possible to use as I am 85 yrs old and a shut-in. I cannot tell you how much I appreciate the great job he did for me, he saved my life. I now have my super market and bank sites quickly at my disposal whenever I need them; I can't thank him enough.

We were so pleased we had Geek Squad come and set up our printer. We are not ‘techie’ enough to do it and it’s working wonderfully. Our technician was on time, courteous, and very knowledgeable. We are thrilled this option is an offer at Best Buy and is one of the many reasons we are frequent customers there.

Love Geek Squad. Have never been unhappy with any service provided.

The delivery and installation team did a very professional job. They had the new TV unboxed, installed, hooked up, configured and working with no issues.

Easy, Quick and Tidy service! I was and am grateful!

The technician, Brian checked all and proved an answer to solve my problem with Xfinity.

I previously sent in my evaluation in great detail with a number of paragraphs it may have been 500 words in my evaluation for both people both Adam and his is follow one individual they both did very well I’m very pleased with the outcome and are there’s no need for me to go through this again so please review the the evaluation that I sent in well over a week ago and you will have the answers that you’re looking for

My agent Robert has always fixed what needed to be fixed and completed it in a short time. KF

Jimmie fixed the issue with my email quickly and is very pleasant.

Fantastic agent who was very knowledgeable and very helpful in fixing my problem.

The Geek Squad member was Patrick. He was fabulous. He worked a long time to make sure my printer was working correctly. Then he instructed me to make sure I would be able to operate the printer with no issues in the future.

The agent was very professional and was successful in fixing my problem.