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Customer reviews

Rating 4.8 out of 5 stars with 85 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 85 reviews
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable in the problem i wanted to solve and fixed it quick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, Microsoft, and Epson were all unable to get the products I had purchased working properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. inexpensive for what they did. They had to modify a bit to make it fit but works perfect and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by The Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is to acknowledge and praise Geek Squad "double Agent" Jeremiah Ankrum for his recent service installing the RAM upgrade on my desktop. He was: (1) efficient (worked quickly), (2) knowledgeable (made suggestions as to additional Geek Squad services that might be of interest, (i.e. upgrade paths for my machine, and he knew the lyrics to Joy to the World), :) (3) he was thorough (checked to make sure my system worked better after the install), and (4) did it all in a friendly manner friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service with the geek squad was excellent. He didn’t take long installing it. He broke it down step by step to keep track of the assembly on the online website. He also went out of his way to update my chrome app. Geek squad always does me justice when they come. Great team they have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-home annual update on my desk top computer. Had problems with staying connected to printer pulled up software and reinstalled it along with the scanner then reviewed how to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked my dual monitors seamlessly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home service was great! Agent was punctual, knowledgeable, professional. Accomplished task quickly and explained how to operate clearly. Would 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    james - Instal went perfect, better than planned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, as with everything the tech did at my home, it was done quickly and efficiently. He went over the top for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What title?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was on time and very professional. He worked on my computer DVD player and showed me how to work with it. He was very respectful of my work area. He was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent created my docking station complete with wireless keyboard, mouse, and speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Installation Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up & connected 2 computers. He took his time & explained new benefits & features of the systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Johan Polenco. THE BEST!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What would I do with Geek Squad's Johan Polenco? I don't know. He has saved me from disaster more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Professional Job!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job installing the external hardware and teaching me how to use it!! The agent worked quickly and was knowledgeable and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New power supply

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents identified a malfunctioning power supply as the cause of my trouble. They recommended a replacement and the problem is solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer hardware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tech !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Device Installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my ROKU device and provided instruction on its use and educated us about the installation concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable service for this day and time. Friendly, courteous, knowledgeable, and efficient. Glad I joined Tech Support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY GEEK SQUAD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having someone who knows technology really makes a difference when something isn't working properly and you have no idea where to look. My Sony 65" 4K is now perfect thanks to MY GEEK GURU!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ... fast and efficient!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service, networked our new printer and installed a new fan in our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job...........................................................

    I would recommend this to a friend
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