Customer Ratings & Reviews

The agent got the job done quickly, he was friendlyand complete>

The Geek Squad programmed my Harmony remote and they did the work very efficiently and quickly and cleaned up all of the packaging, etc. before they left. I will call them again, if needed!

The controller works well as the Geek squad did an excellent job of setting it up.

Chris is awesome..., every team member is polite, efficient .. we actively recommend Best Buy and our Geek Squad buddies

Needed TV installed and Harmony remote reprogrammed and they did it in no time. Everything works flawlessly just as I knew it would!

my harmony is a great product installed by geek squad that always does a great job. Being a technical person myself keeps me coming back to their quality services on all my Best Buy products.

Service Tech was wonderful, He knew his products and and how to connect them. Also very professional with the covid issue!!!

Very nice, patient and helpful. And courteous; calling before arrival and coordinating timing

Thomas doublechecked all functions on all 3 remotes to make sure the worked properly. He explained & demonstrated how to use the remotes.

Geek squad is awesome as usual. 19 Characters remaining.

I had my remote programmed and the technician was great. Friendly and knowledgeable. Even gave his card and told me to let him know if I encountered any problems. I haven't had to.

Jennifer, the Geek Squad-er, could not have been more professional and capable. First rate service from Geek Squad.

I would have BB do the install. It requires a lot if you do not have tech knowledge. My tech installed and walked me through and saved me HOURS. Worth the extra money

As always, Best all around tech service! A great team who knows what to do and take pride in doing the best job they can.

The Geek Squads Krissy Noland is the best. We have used her on our TVs and programming the Universal remote. Well worth the reasonable cost to have equipment setup correctly.

The agent programed two remotes. She made it look very easy and then explained it all to me.

Having the Geek Squad setup the smart remote was the best money spent. They updated the software, setup my favorite channels and spent time showing me how to use it.

This has been over a month ago and the “Techs” did a professional job setting our new components up for us. Excellent!

He was amazing ! Helpful and very tech friendly ! Thank you for your support with my new remote life is so much easier now !

Great couldn’t ask for any better service . Would not hesitate to call them . They left a number where I can reach them .