Customer Ratings & Reviews

Got a new TV and new features so the Logitech Harmony needed some programming updates. Geek Squad set it all up the right way and the way I wanted it.

The agent who programmed the remote and explained everything very well was much appreciated. It’s easy to use and understand The face of the remote.

The gentlemen who came out to set up our system - 75" TV, universal remote, sound bar, DVD player, and cable box - were amazing! They came in and got started immediately. They were so efficient and completed the work beautifully! They carefully gathered up all the boxes and materials and took it with them. Once everything was hooked up, they made sure Prime and Netflix were connected and then took time to show me how the universal remote worked. I can't say enough good things about this service

The Team synced the TV remote with the cable remote. They were quick and efficient.

Geek Squad is always on time & helps educate consumer about how to best use the product they purchased by just doing their job. Great Tech support and knowledge.

I had added some new equipment and needed to have my Harmony remote reprogrammed to make everything function like I wanted. He did the job quickly and did it right.

Great job programming this remote to control TV, surround sound speakers and DVD player

I had the fire stick information transferred to my main home theatre remote. They set up the new remote, everything works great.

We have used the Geek Squad for t. v. And computers. We have always been happy with the results. Very personable and professional too.

This guy was the best Extremely knowledgeable and made out TV watching a true pleasure

James and Chris from the Albany Best Buy came and did a fabulous job installing and making everything 100%

With the purchase and programming of the Harmony hand held controller we have now coordinated the former functions required of 3 separate devices!

My technician was amazing in getting my controller back working and taking care of a couple of other issues. He also saved me money on knowledge about my tv.

Very professional. On time Courteous Staff was very professional. On time , courteous They made sure remote worked before leaving

Fabulous knowledge and service. Dan was polite, experienced and helpful.

They were here on time and did a great job. They were helpful and explained its usage.

Showed up on time, very knowledgeable and fixed issue very quickly. Came with mask and gloves was extremely professional.

I needed the Geek Squad assistance in helping to program my mullti function remote. They responded in a timely manner and completed the programming the first time out.

Geek Squad's in-house residential service crews are always highly professional and polite while being friendly and extremely helpful. I have had Geek Squad install televisions, remote controls, troubleshoot printer and laptop - wifi and Bluetooth issues with successful outcomes every appointment. Scheduling Geek Squad service appointments is easy online and their customer service over the phone is fast, friendly, and always a positive experience.

Instead of having three different remotes tucked in a drawer, the Harmony Logi seemed the best solution for ease in switching between cable and streaming.