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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,599 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    needed help with surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very gracious and fixed the problem. Also got the remote to handle getting extra purchased channels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If programmed correctly, this remote is well worth the money. One remote for all your electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dan did a great job programming our Harmony Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan programmed all our devices and took extra time to make sure we understood how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Universal Remote and Receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys installed my Universal remote and the new receiver and helped us with how to use it ..They are great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job it’s the new LG 77” is smarter than the old Harmony I’ve got and a nice Yamaha receiver that needs a up date but it never stops with theater there’s always a new mouse trap

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the exact same Logitech universal remote control. Very happy with this model. The installer was efficient, knowledgeable, respectful, & personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn did a great job reconnecting the remote and everything continues to work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Add new device to the remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were able to add new device to the remote. They also added Disneey to the lineup on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best gift ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift & love it! So easy to use ...geek squad set it up & explained all new features very well...love this new gadget! Helps make life so much simpler!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Geek Squad came through and reprogrammed my remote after my purchase of a new TV. These geeks rock!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    X7 great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X7 is for all. We also purchased the X7 indirect bact door devise that allows the remote to operate without having to point the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Elite Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great through closed cabinet doors. Easy to use functions all in one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On time and answered all questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men were careful in setting up the Harmony wand. They answered all questions and set up all devises as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff. They arrived on time and completed the services in a satisfactory manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Harmony model is easy to use, as good as the higher level one I had for years. Not having touch screen is not a disadvantage in any way, but the cost is so much less.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient, and all questions answered. Will definitely use them for all my electronic needs. Very knowledgeable and focused on customer satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed squak connected my new multipurpose harmony remote and makes entertainment less cumbersome with using one remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too many buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a harmony universal remote for about 15 years and love it. Figured it was time for a new one. Concept is great. But the new one has too many buttons and features. Buttons and controls are very small and close together. Hard for bigger hands. The screen is very small too which makes it hard to see without glasses. My biggest concern is that if I want to change out any of my equipment, I’ll have to pay geek squad to come back and reprogram it since I am not good at that stuff. Last one held up so I’m hoping this one will too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad worked fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my receiver and programmed my TV and our accessories.Everything worked great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Geek Squad reprogramed Harmony Remote quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team did a great job programming my existing remote control to the new TV and existing sound system.

    I would recommend this to a friend
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