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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,599 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Harmony Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were there to set up our new TV with this control which included all the components attached to the TV. It works great and we're very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finally an Remote that is easy to use and it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through at least 5 other remotes. On average 1 a year. This is the best of the best. Super easy and consistent to use...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician really knew his stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the technician. He helped immesurably with all of our devices. The Logitech works better than ever now. So happy I switched back to Directv.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Would have never figured this out without GS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal remotes aren't easy. It took a couple visits, but GS was patient. So wonderful to have ONE remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Technician was on time and very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived right on time was very helpful in explaining what he had done and how I could use the Harmony Remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV / Stereo Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote controlling the TV and all Stereo equipment with one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek person fixed an app on my laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek person was very professional and fixed an app on my laptop in a very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great job setting up all the devices to the remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben did a great job programing all the devices to work with the Universal remote. All works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reprogrammed my Logitec. Excellent job and now works the best ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is an excellen TV and great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and Picture for this TV. The 4K picture is excellent and the smart TV functionality is an added bonus. I would highly recommend this TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best universal remote. It is a little tricky to set up but once its done the beauty of having a universal remote for my home theater is great!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    great installation and support from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert (Steve) di an excellent job....very helpful and everything working great now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote programming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome teaching us and making sure we could navigate the remote even with our smart phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming a harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of us need help to set up the new technology that is available such as the new Harmony Remote I purchased. The gentlemen from the Geek Squad who came to set the programming of my remote were very responsive and quickly had me in operation. They answered all my questions and demonstrated the capabilities of the unit. Their excellent work and great attitude certainly made me a loyal Geek squad supporter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came on time and did a great job programming my universal remote!. They were professional and very patient when answering all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the reprogram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works better than it did before and saved me from buying a new device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to set up our system and equipment could not have done a better job...they were efficient, worked well together, were pleasant and explained everything. They took the time to program the remote and checked to ensure it was working properly. They took the time to make a couple of changes to ensure it was correct before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Flying Colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job making all of the components much easier to work with! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    programed remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks came and programed my remote in just a few minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Controlling at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super gadget with phenomenal capabilities. It’s much smarter than I am and takes time to learn. Results are worth it.

    I would recommend this to a friend
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