Customer Ratings & Reviews

The Geek Squad came out, fixed the problems with the TV, downloaded updates and fixed the remote enough that we can use it. Not all problems resolved but it is okay.

Very pleased with the guys that came out. It's been a good experience all the way around. One exception is the phone service to talk with someone. Very difficult to communicate with that automated service BAD BAD BAD on the phone deal. As far as the remote love it still learning my way around with what buttons do what such as fast forward and such. I'm working with You Tube Tv and trying navigate through their system. One Remote for all is very nice!!

So nice to have fewer devices to have out on the table as well as ease for jumping from 1 activity to another, particularly when kids/teens are involved.

We so appreciate our Geek Squad person who got our remote to work and we have had no problems since he came to help.

lots of small buttons(I need a light on to press some desired selections) competing remotes are the same. I am convinced this is the best one.

The agents reprogrammed my Logitec. Excellent job and now works the best ever.

This is a great remote controlling the TV and all Stereo equipment with one remote.

Remote works better than it did before and saved me from buying a new device

Easy to use. Functional. Takes the clutter of other remotes out.

The agent was very professional and courteous and cleaned up before he left.

I have wired up many a system over the decades. Glad to let someone accomplish it in a few minutes instead of trial & error.

Robert (Steve) di an excellent job....very helpful and everything working great now

Love the remote. Makes connecting all our equipment so easy.

The Geek person was very professional and fixed an app on my laptop in a very short time.

They did a great job making all of the components much easier to work with! Thanks

The geek, Joe, was very knowledgeable & had no problem getting our remote to work.

Geek squad reprogrammed Harmony remote to accommodate changes in Spectrum box.

The agent programmed my remote and explained how to operate my Amazon Fire Stick for the Netflix I had purchased.

Some of us need help to set up the new technology that is available such as the new Harmony Remote I purchased. The gentlemen from the Geek Squad who came to set the programming of my remote were very responsive and quickly had me in operation. They answered all my questions and demonstrated the capabilities of the unit. Their excellent work and great attitude certainly made me a loyal Geek squad supporter.

On time , reprogrammed devices accurately and showed us how to operate it.