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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,599 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed and programmed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a superb job of installing our new TV and programming our remote. Excellent job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He reset are remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and courteous and cleaned up before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek worked quickly & got our remote up & running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek, Joe, was very knowledgeable & had no problem getting our remote to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad muti remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service ,very knowledgeable and pleasant rep,would highly recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Harmony Remote has a charging dock, so no more batteries. Easy to use and a definite improvement over older model.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Reprogram remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reprogrammed Harmony remote to accommodate changes in Spectrum box.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek service for harmony excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad for harmony installation are excellent--courteous--positive attitude--wore shoe covers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice guy set up universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, very thorough. Every component worked well incl. Apple TV ,DVD,Head Set, and Visio Smart TV, Netflix --All on 1 universal remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was in and out in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was in and out in no time and showed me some quick steps to use on my remote!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Functional. Takes the clutter of other remotes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tech Group!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the most helpful & knowledgeable people I’ve ever worked with for all my tech stuff!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time , reprogrammed devices accurately and showed us how to operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote. Makes connecting all our equipment so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have the remote working again. Was not working with the old one anymore and the guys were very helpful hooking up the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice custom programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad program my Universal remote for my home theater system. It's nice to use the one remote and customize for my system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely fast and knowledgeable in programming the Logitech remote with shortcuts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional knew what he was doing I would d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional knew what he was doing I would definitely recommend him to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install was quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works as described and i am very happy with it so far. It’s great to have the remote duplicate on your iPhone and iPad!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of a all in one remote makes controlling all my devices a breeze without having to worry about 4 different controllers.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Harmony remote installed and Matt was great. Very knowledgeable and friendly.

    I would recommend this to a friend
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