Customer Ratings & Reviews

Bree did an excellent outstanding job! She called before she came to keep me updated as to her arrival time. This was very considerate. Her technical knowledge allowed her to solve the problem immediately and she also gave me some pointers to help me out with the Harmony software for future use. Additionally, she is pleasant and easy to talk to.

The techs that came out were so helpful, professional and gave us excellent customer service

Setting upthe appointment the first time took 1.5 hours. when they missed the appointment due to a communication instruction prior to the appointment it took 2 hours to set up the second appointment. The appointment went fine. The Geek Squad techs where great but given the scheduling difficulty I would never use the Geek Sqaud again

The Geek Squad team did a very nice job programming all of my HDMI inputs, syncing the remote to all devices connected to the TV.

Excellent guidance on technical issue about remote prpograming

I think this is the best remote that I have ever used. I recommend this remote to every one that enjoys watching TV, etc.

Thank god for the Geek Squad. They installed and and programmed our new system.

Setup went very smoothly, then after the visit our new remote had an unexpected reset to training mode. Everyone was very helpful, I was able to talking to the original installer who got things working over the phone, and he even called back a few days later just to check in and make sure everything was still working as it should. Highly recommended, excellent service! Thank you!

The harmony remote set-up was done efficiently by the GEEK Squad Professionals.

Agent Anthony was very knowledgeable in Programming my Harmony Control

The Geeks have always done all our set-ups, and like always, this was great!

The Geek Squad rep, Dave, did all of the set-up for my Logitech Harmony 665 remote, linking it to my TV, DVD and BlueRay DVD. He carefully explained how to use the move and called with a follow-up explanation when I contacted Geek Squad about a problem. Turns out I was not waiting for the system to take action before moving the remote from pointing at the TV/cable box. I really appreciate him reaching out to me to fix the problem - my actions.

I went in the store to schedule my appointment- the team there were able to work together to get what I needed scheduled. The team that came out worked well together to accomplish my needs. Great Job Geek Squad!

Clear and vivid picture. Especially appreciated the support from the Geek Squad during installation. Chris was a patient trainer!

Agents very helpful as fixed remote devices and explained use

The agents programmed the Harmony remotes expertly and instructed us in their use.

connected my tv with different devices very good job

Great service and explanation how to work universal remote.

Glad we had the Geek Squad to program it! Otherwise, I would have returned it. Works great though!

Sammy is incredible on how knowledgeable he is with programming thre Logistics remote and programming ôur TV to work with it. Sammy was incredible, exceptional, caring, and listened. He even went back to the store 2 bring me back 2 more pieces 2 pieces of hardware to get this programmed, showed me how to use it, and was incredible in meeting my needs. He went above and beyond.