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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,599 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Geek Squad had our set up done in no time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and got my remote to sync to the sound bar and the TV. A fantastic job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DWT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job and were very imforative.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this remote control to access my 4K TV, my smart TV, my 4k Samsung DVD and my CD player, it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These guys know what they are doing! So cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had every answer to every question and the directions given were simple to follow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Austin the Stellar Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was our geek who was so patient and thorough working with an old TV and a new remote and sound bar. He explained the process and worked with me to understand how to use the new remote. He is a stellar IT guy and Best Buy is fortunate to have him on their team. Thank you again Austin, appreciate you !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Programming for Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a thorough and amazing job of insuring that all components worked on my harmony remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents linked my new harmony remote to my devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    programming Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was her for about 45 min and had every thing set up without a hitch. Worked with us to set it up the way we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote Control Programming is an excellent service. The programing that was done was well worth!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Geek Squad hooked up my universal remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my Harmony remote and then showed me how to work it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and did a good job. Could have spent a little more time on the basics like when you turn on keep pointed at TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy function and compact.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote…easy to use…quick…reliable. Geek Squad did great job programming and spent time with me to learn functions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My tv controller purchase has been successful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller is working great. The installer was efficient and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, accurate. Nice small size Installation was difficult but Geek Squad had all the parts to connect it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enabled good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were knowledgeable and communicative. Added value to such an information technology purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek squad tech determined that the battery was de

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He fixed my problem quickly. The item was only defective because the battery needed to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a single remote control for all devices. Geek squad technician did a great install and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Tv, UHD Player , and receiver were set on my remote along with the activities without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Took Them Awhile But Did Get Set Adjusted Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made some changes that I am still getting use to but overall even though it took awhile all adjusted and looks good. They would serve the company better if everyone stayed on the same page. First time I had it adjusted it was fine when a different person came out and did this adjustment put down the job done by the first person. Both did a good job and they should always support each other.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent paired my harmony remote to my television and sound system.

    I would recommend this to a friend
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