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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,599 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Geek squad, although young, are the professional beyond their years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Totally fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was fantastic. There was no way I could have figured out how to set up the remote! Everything works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new harmony remote was programmed and I was given a quick lesson.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys worked on the harmony remote and showed us how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with our install and programming. Highly advise the service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have an old remote that I love and geek squad was able to tie it in with all my programs

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Raphael did a terrific job....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He not only reprogrammed my remote, but explained it to me very well. Finally understand how it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped with the programming of my remote and your rep did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the connection up and running and took time to explain all he did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was extremely efficient and helpful. Answered all my questions and showed me exactly how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did it all put the stand together , mounted the new Sony OLED tv and hooked up our existing soundbar, programmed the new harmony remote and explained everything and answered all our questions and more. Also had them install our new Sonos amp and connected to our existing outside speakers and it rocks. they did a great a job . well worth the money !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv remote that combines everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Harmony remote to anyone. Great choice for combines everything connected to the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up for Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad Technician Brandon was simply amazing! Called advising his ETA and he arrived just as he said. He quickly set up our new Harmony 665 Universal Remote and tested it several times, working out any possible bugs that we may encounter. He understood we are "technically challenged" and fully explained how to use the remote and the special features on it. VERY well worth the price we paid for the service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry that I paid a much higher price for the top of the line. The new remote is much easier and more intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a good job in installation, although they did not bring anything to attach one of the components to the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Is Well Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was great. Unfortunately, due to a problem with the new Spectrum box, he was not able to finish all of the programing. Now that the Spectrum problem is solved, the Geek Squad tech is scheduled to come back at the end of this month to finish the job. I am very happy that I purchased Total Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad programes my harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, true professionals. Get it done and experts in their field

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad gave me good instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my remote quickly and taught me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote fixed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and fixed my problems! Nice young men as well.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Installed new universal remote and programmed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programed a new remote control (universal) for our devices.

    I would recommend this to a friend
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