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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,599 reviews
  • Rated 5 out of 5 stars

    Wanted: easy universal remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent sat with our preferred Logitech remote. In the end , the keypad didn’t work. He was honest and attentive and disappointed that ot didn’t work , as were we.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplify

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything you want, press and aim, through media wood cabinets. All on one remote... Faaaabulous !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived on time. They made installation appear to be a breeze. My other components were connected without problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Programming very knowledgeable and did a great job explaining the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived right at the scheduled time. He connected my new Denon receiver to my system quickly and then reprogrammed my remote. He even returned later that day to connect another component which I ran out and purchased at the last minute to complete my system. He was very friendly and efficient and provided great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was knowledgeable and very nice knew exactly what to do and was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad installed my harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent setup my harmony remote and explained it to me. great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good multi-function remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a service, not a product. The programmer missed a couple of functions on the remote. For TV, have to press help to get sound. Also, TV function to change picture size does not work, which it did with the old remote. Technician could have done a better installation. It took an hour of phone time to schedule the appointment and do not want to go through the phone time to get a new appointment to correct the programming. Perhaps this review will help to get a response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and installed my Play station 5. They also hooked up my universal remotes and they moved my other devices to different tvs. Geek squad set up multiple receivers. They set up my xbox to my receiver in the guest bedroom. Before geek squad, they tested all receivers, all tvs, all universal remotes and all gaming systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and fast job by Geek Squad Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast job by Geek Squad Agent. He was knowledgeable and efficient installing my Logitech remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hang several TVs and Sonos sound bar with ease and perfection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote died. Went to phone control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes but left no trouble shooting instructions. I now am able to avoid a remote. The remote from Geeksquad lasted only 2+ years. The service rep who came to the house was professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great guy. Very informative and tested all my uni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy. Very knowledgeable and helped with all my questions!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Informed Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good response and Representative. I would like additional guidance on operation of remote. Thank you. You can reach me on cell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works both direct tv and firestick. technician was fast, good and was very very knowlegeable.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    INstall Amazon Fire Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the stick and reprogrammed my harmony one remote. All went well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job. Quick and painless. Device works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Programmed the remote for our projector.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and programmed our projector remote in our theatre room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grest service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was on time and outstanding. Performed beyond expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice guy who knew the product well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job of setting it up and saving list of favorite channels. Set it up on my computer for easy changes later.

    I would recommend this to a friend
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