Customer Ratings & Reviews

Geek Squad did a great job of programming our new Harmony remote.

The agent who came here to install our Harmony remote was friendly, knowledgeable, and gave me clear instructions on how to use it. He also answered a lot of my silly questions about our new tv even though that was not his purpose in coming. Even though we were the last customer of the Saturday he didn’t try to rush through the call. Wish I could remember his name but he was the best!

I did not plan on purchasing it until I saw the "help " function. It works very well.

Very helpful...Patient with an old man with very little tech knowledge.

Tech set-up the remote added and fixed my problems. All is great!!

I would have them anytime . My harmony works seamlessly and is so much easier than having multiple remotes.

Great tool in removing 4 changers from my table Easy to use Easy to set up and reset

The installers were fantastic. However, I cannot remember everything they showed me. The web site does not have anything but the basic installation, hookup instructions - NOT how to do everything. My husband died. He controlled the remotes (TV, record, schedule recordings, etc. DVDs, CDs, Roku, surround sound). I have no previous or intuitive knowledge of how to do everything. Find someone's grandmother and write instructions even she can understand and you will meet everyone's needs.!

I have used Logitech remotes before. The Harmony 650 is a good update. The programmer did an excellent job.

Our programmer was knowledgeable and took the time necessary to get all of our devices into one.

I purchased the LogicTech Harmony remotes in the past and returned them because I had trouble programming them. The Geek Squad agents knew not only how to set them up but how to explain how they can be used effectively. Now I love these remotes. I have one in my family room and another in my game/music room. The agents did a great job.

He made sure everything worked correctly. Even things on the remote I don't use!

The installation service for the receiver I had bought was initially mishandled and required my going to the store to complain. Store staff quickly straightened the merchandise and scheduling issues and two days later the installation and reprogramming of my Logitech remote was accomplished by Ted of the Geek Squad who made sure everything was working to my satisfaction. Initial disappointment but eventually complete satisfaction.

This is what you want if you're looking to hide your equipment - a little tricky to set up, but it works great.

Our installers were excellent. They worked hard until they were able to get all the devices communicating.

One touch remote programming is a plus.Great job and explanation

GEEK TECH PROGRAMMED UNIVERSAL REMOTE AND EXPLAINED HOW TO USE IN NO TIME. VERY SATISFIED WITH PURCHASE.

After 6 weeks of daily use, I must say that the Harmony Remote is hard to use, substantially slower to make changes, and required two trips out by Geek-Squad to completely program. It does control EVERYTHING, game console, blu-ray, receiver, Spectrum DVR and television. But the Spectrum remote does all but the game, and if much faster and easier to use!

Best buy Geek Squad did a very professional job on adding features to my Elite remote. Very satisfied.

Everything is working fine. Fellas did a nice job,