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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A1!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean look and simple and the installer are A1 thanks....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad programmed my remote quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with a smile and pleasing personality.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Better than doing it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never figured this out myself. Geek Squad set it up the way I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good service and product knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very friendly and willing to explain the functions of the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed programing quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad easily programed my new remote control while installing my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clicker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great it lets you control everything in the system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for the tech person I am not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to push just a few buttons and not have to use more controls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote sensitive keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 keys are a bit sensitive but otherwise good remote control. Very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and very expedient, because he knew what he was doing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this addition to our tv. So easy to get what we want!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to hook up my Bose system and everything else

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was light weight and easy to set up. This is the second set we have and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Love My Programmed remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of setting up the remote to control all of the devices connected to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    The service technician was very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was able to connect all our devices to the universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geeks. Logitech Harmony remote needs a n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did great. Not so great is spending too much money on a piece of garbage Harmony remote which now is no longer supported either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Derrick is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derrick Prendergrast has been patient in getting my installation done and dealing with ATT uverse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very professional and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did their job, and the programming was done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is about the same as our old one whose pixels had begun to wear or whatever happens when you see lots of gray in all the faces. The best part is the service we got with installation and then a folllow-up call. We had side panels showing up on some channels and had to call for help. Roy was excellent. We'd be sure to buy at best buy just because of Roy's courteous and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worthwhile to have the Geek Squad program my universal remote for me while they were at the rest of my setup. I've done another Harmony one, and while it's not rocket science, but it's nice to get up and running without the trouble. In the notes from the setup, I received the login information for the account they setup with the saved configuration so I can easily take it from here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to have one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and dependable made life easy for my wife

    I would recommend this to a friend
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