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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,599 reviews
  • Rated 5 out of 5 stars

    Trust the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I called them to set up my remote. Don't be intimidated. Our guy Cory from the geek squad came to program the remote and he showed me everything and how everything works. The product and the service was phenomenal! It was easy to use and we never have to hassle with 4 different remotes. It's All in one and goes perfect I. It's little sleek holder.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our all-in-one remote controls EVERYTHING now. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with direct tv if you have equipment inside cabinets only way to go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing thing to have when you needed laptop ect great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation of Advanced Remote Control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instillation of the Logitech Harmony 665 Advanced Remote Control was completed by your Geek Squad Tech Jesse. He recommended additional devices which we purchased and these items now need to be installed.thus we request Jesse's services once more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony 665 put my entertainment center in complete harmony with each other and me eliminating 4 separate remotes! I’m 80 years old and not tech savvy but don’t need to be with this gadget. It even controls an old dvd-vhs recorder I keep to transfer my old home movies! Only downside is small button labels. Harder for these old eyes to read and backlighting could be brighter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remote a little touch sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived promptly reprogrammed our remote and everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the tech did a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived timely and reprogrammed my remote which unfortunately is no longer a priority product in the line. He was unable to add features that were included in previous releases of the software for this model, but did the best he could do. I'm disappointed the software doesn't include features that I enjoyed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this remote it works very well and is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Harmony remote installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys aligned all my new equipment into one remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great universal remote for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this remote. Easy for kids to use and love that all systems are in one controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB made sure I understood all functions and gave a great tutorial.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not found any faults,very good remote would recommend it to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good remote when you have multiple remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was done by tech quickly and well done. Really good to just have one remote for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of setting up the remote and explaining how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chad gets 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad was awesome in his knowledge resetting up remotes and updated

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient! Makes life a little easier. So far has been easy, simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No muss, no fuss. Takes care of all the issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer took care of updating my Harmony remote control commands. Worked to perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Logitech Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one don’t need different remotes great remote. You won’t be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv cleaner did the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After first getting told where to find the cleaners, sales person finally came back to check on me. I had to probe for the information about the products--finally he took me back to the TV/stereo dept where the sales guy there gave me the info I needed to make an informed decision. Didn't like the initial "drop Off"--I want to showed personally and told the product info from the start

    I would recommend this to a friend
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