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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,599 reviews
  • Rated 5 out of 5 stars

    Beyond Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Team was awesome amazing excellent resolving the issue! Great customer service and ensured we understood how to manage our remote. Kudos to Jason & Sean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    setup took less time than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my devices were programmed through my Bose system. Works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost of this service. The tech took his time to make sure questions were answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set up and Training of Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other universal remotes but be because of recommendation of Best Buy, I purchased Harmony remote.Heather and Connor from Geek squad in crosslands plaza Best Buy, programmed this remote to control my new receiver, TV, spectrum cable and blu ray player thru this remote. They trained us on how to use it. They did a great job and are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Had one before this one,works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one before this one,works great.So nice not to have 4 or5 remotes on the table.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, made it easy for us to understand our new remote .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job Programming, but have had issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Logitech Harmony Elite Universal Remote for my home theatre and Geek Squad programmed it. They did a good job programming and it worked fine while the tech was there. I later had some issues and the tech had to come back and re-program. This remote has been difficult to learn and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmed remote and created macro to coordinate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks programmed complicated macro to interface all my components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation for remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a great job at doing exactly what's needed to get the job done..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was spot on with setting up my harmony remote!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of 65" HD TV/Harmony Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually use Geek Squad for delivery and install of large screen TV's and did so for our 65"HD TV. We also had purchased a new receiver and we have a Bluray player as well as an IPod cradle for a home multiroom speaker system. All equipment needed to be connected and our Harmony IR remote programmed. Geek squad was wonderful working quickly and efficiently to get everything working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did basic programming of all devices with harmony.Good price for add on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gave a samsong remote and said by a new sound bar

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VG

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work completed timely and correctly and performed well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Program remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accomplished the task with little confusion for me and my family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Young man very knowledgable and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Was on time and he knew what he was doing. Didn't take much time to complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got my remote all set up for my Tv, Bluray player, and sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad programmed Quickly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programmed Quickly always on time and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Squaeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Geek Squad crew did an outstanding job on this install. I messed the remote control up a few days after the installation. They came back out and gave us a lesson on the use of it, Since then, we are pretty happy. It does take some time to get use to how long it takes to change something, but as we were explained to about that, the whole system goes through a lot of actions. We are happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. No more juggling 3 remotes. It's all programmed on one. Easy to use.

    I would recommend this to a friend
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