Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,599 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatly satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my question were answered and my product is working great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV add on programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that this comes with the tv. Shows the excellent quality of the 4k high definition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick efficient service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and friendly... listened to my expectations/wishes and came thru appropriately

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote allows us to access everything on our TV in one spot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to use after geek squad programmed for u This is our second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. They determined that my Harmony remote was kaput and found a work around using my Apple TV remote. I don’t know what I’d do without Geek Squad!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV set.....no problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no problems on installation......very pleased with entire process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product and no problem in working rate 5 star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will buy again particularly since is second unit being used

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best video remote to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since having our Harmony installed watching TV, Movies and CD has become a pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of installation of Smart TV, blu ray player and sound bar, we learned of the Harmony remote that would control all 3 devices. No need for individual remotes. The Geek Squad technician set it all up for us and showed us how to use it. He was very patient with us as we wrote down key information. He made sure that we understood how to use and answered any questions diligently. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eliminates steps to use various programs for tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were instructed on how to use these options on our TV. Amazing to us beginners!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing and communicate well/

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? These guys do a great job and never fail.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use once set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product easy to use. You need to set it up on line to change things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacement setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took Geek squad (1 person) 4 hours the 1st day and they had to return with 2 additional perople for another hour the 2nd day. Still NOT working as well as it should, always having to hit "Help"..NOT seamless..This is my 4th remote in over 25 years and this is definately the most challenging. Geek squad all responsive, but I don't have this kind of time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Good to excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad programmed my remote and made sure everything was working.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    good programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came on time. Got job done. Made recommendations for simplifying remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of programming my Harmony Universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was respectful, knowledgeable, professional. unit working perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the whole thing seem effortless to program. They were done inside of 1 hour

    I would recommend this to a friend
Sponsored