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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my Harmony Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual, courteous, patient, and knowledgeable. It was a pleasure dealing with him and he patiently went over every aspect of the remote. The whole process was completely painless and I would recommend Geek Squad to anyone who needs assistance with their home theater system, tv, or other electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy and satisfied. Easy and simple to operate. Great installation team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did s great job in setting this up for us Everything works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dis great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He programmed my device perfectly. I'm happy with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get job programming my remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job programming my remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing and completed in the same week as the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote Control programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job. Everything works great. Very easy to figure everything out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having just one remote that will allow me to control everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m technologically challenged. They made it all simple for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Consistently Delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony remote that I bought from Best Buy back in 2014, and had Geek Squad set up as part of my surround sound back in Indiana. Fast forward over eight years, and Geek Squad reprogrammed it for my new surround sound ... and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Very Good the remote zeros in on whatever l am programming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody did a great job setting up the universal remote. Unfortunately, I didn't take notes & there us no "universl instructions". I'm struggling to find the options I need...it is a learning process. Cuffs to him for wearing a mask, gloves & booties....I'm a vuneral adult & it was much appreciated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worksgreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they know what they are doing, great remote & excellent customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is so easy to use and geek squad is always so helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    happy I was able to get what I got

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy you still carry the dvd/vhs machine. Everything was installed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fixed Remotes after Dish update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They needed to be updated and they were made to work, exactly what we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very helpful service call to reprogram my Harmony remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did everything I asked and did a awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I own.both work great.even my wife can use it. Cleans my nitestand of 3 remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The servicemen were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed me a better way to work my system after all

    I would recommend this to a friend
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