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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having one remote makes it so much easier to use when watching TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new disc player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians who came to my house did an excellent job setting up my new disc player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TN450 best toner cartridge for Brother Laser Print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience from beginning (phone order) to receipt of product. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product wirks well had geek squad install went very well happy well service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan is wonderful. He knows what he is doing. He is the best tech you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connected it to our harmony remote although the remote signal is too weak to power up the tv. Chris worked very hard to get things right for us. He was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all of my remotes on one. No longer have to look for the one I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad was very fast

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took no time at all , very fast and professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this feature to those that are using three or more remotes with their tv/stereo system. I should have included this feature from the start, but originally thought it was an extra cost that I could live without. Now I use one remote and it feels like a luxury compared to the three remotes that I had to deal with previously.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was prompt and gave great service and installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this product. So easy and convenient to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much simpler to use than the one I got with cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Goes the Extra Mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my system. Agent took the time to replace a cable that had been cobbled together causing picture issues so we have the best picture the new TV provides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always get geek squad to program!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a great job programming remote & is very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geeked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is fantastic. They are totally professional and extremely knowledgeable. But best of all they do their work as if they were doing it for their own family. They really listen to you and do everything possible to make you satisfied with their work. I highly recommend using the Geek Squad for your smart TV system setup-5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes it so simple for an old lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm threatened by all technology, but this Harmony is a simple fix for my new TV. It is a small remote, perfect for my hand size. The "screen" lets me choose what to watch -- live TV, Smart TV, DVD -- just by touching. I can set up my favorite channels on a different screen, and even I can help myself with the Menu screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech was very knowledgeable and helpful in explaining the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote was setup quickly and works great. It looks very nice as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We were very happy with our tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech took special time and effort to go over our remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought a home theater system and got my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at my home was great. We spent almost 5,000 dollars in merchandise . I felt I could ask questions and they were willing to help. The installers were very professional and cleaned up when they were done with the home theater install. My computer hat 27 virus's and the geek squad got it running great with no problems. I also bought warrantys on everything so I would have no worries.

    I would recommend this to a friend
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