Customer Ratings & Reviews

If you buy the Harmony remote, this service is the only way to go.

A single remote works very well for multiple units such as TV, DVD, and CD player.

Great service and product. Highly recommend to everyone

The first technician arrived and did most of the programming as expected. He then told us he would be back next day to add programming for missing components next day and gave us a window. He never arrived. We were left waiting when we should have been elsewhere. NOT GOOD. We had to call and rebook which took additional days and TIME. The issue finally resolved by second tech.

The agents were on time and polite. Their reprogramming worked well except that a few weeks later I began to have trouble turning off the TV. I now use the Sony remote to do that.

With the Harmony remote, using the home theater could not be any easier.

Geek squad did a great job programming my universal remote

Trevor and Victor set up the remote to work with all of my connected equipment, and went over the various features of it. I highly recommend having someone from the geek squad set this kind of remote up, as they are well versed in the workings of it, and it can be a difficult process if you don't know exactly what you are doing.

They called before they came, arrived in a timely manner and were very effective and efficient in swapping out two large screen TVs including remounting and setting up the home theater components. They were in and out in about an hour. They were careful, skilled and effective. What more would you ask for.

So easy to have no other remotes for my home theater system

I needed a new universal remote programmed. The guys did a great job of setting me up and answering my questions. One suggestion, try all devices after set up. My DVD player tray won't open without the original remote, so I have to call them back.

We got a universal remote with our large-screen tv, but were not told about or charged for the programming of it. The Geek Squad saw this, when installing our tv et al, and took care of the programming anyway. They charged the programming back to the store, who neglected to tell us about it or charge us for it to begin with.

Works well and is truly better than having to manipulate several remotes.

great job everything works perfectly glad i did it

The Universal Remote is wonderful, one remote does everything.

Technicians arrived on time and were very knowledgeable. New remote was programmed and my questions were answered professionally.

I have a Harmony remote, and the Geek Squad men created a one button system that even my tech-challenged wife could easily use. This is my second time for having the remote programmed, and they did a wonderful job.

Remarkable and easy to operate. Wish I would have had this years ago.

easy to use, fun to switch from tv to Netflix !!!!

This guy went above and beyond to get things working right.