Customer Ratings & Reviews

I've been using Geek Squad for several years and find the very helpful whenever I have problems with my Home Theater System or Computers. Technicians are always friendly and very knowledgeable.

Ordered the Harmony Remote from Best Buy, set up a time with the Geek Squad. Could not be happier with the final result. They did a great job with the set up, then explained how it worked. They also showed me how they programmed it. After seeing that, I felt it was the right choice. My family is super happy with the end result.

Knowledgeable and courteous help with my remote controller.

Very timely response, the team is very knowledgable

Geek Squad is on my "speed dial". Scott is great. He is very professional and helpful. Goes beyond what is expected to get things dorted out.

Great service to have BB come and program remote at the house

This television exceeds all expectations. Outstanding!

My Harmony Remote was installed 2 years ago but have had cable problems where the cable box would go out of sync with the tv. The Geek technician was able to trouble shoot the problem within 1/2 hour and reprogram my remote. The Geek Squad annual contract was definitely worth it!

great product has many features to our needs. works well

Awesome remote and definitely recommend for high end equipment

I was very happy I hired the Geek Squad installer to program my Logitech Harmony remote. He got it done very efficiently. He explained what he did and how we would use it to interface with the rest of our equipment. It was our first experience using Geek Squad and I will definitely use them again.

Great job, done quickly and explained new features

Everything completed promptly and explained thoroughly.

I have two harmony remotes. They are so much better than the factory TV set remotes and the remotes that Dish or DirecTV provide. The Harmony was difficult to program for me so since the geek squad was going to calibrate my new TV it was worth it for my to have them do it. I find the harmony much simpler to use with the screen and far fewer buttons

Works perfect..glad to have it one of the best items I have bought

The Harmony Remote ties all the components together.

The purchase of my Samsung Galaxy S22 Ultra was extremely easy as the staff dud everything for me from transferring my apps and data to putting my screen protector on. They did a great job they should be applauded for

We already had a Harmony but needed to have an update based on all the new installations that were being made to our entertainment system. We love the Harmony and have used one for about 12 years now. It's great not having many remotes (one for each piece of equipment or cable company). Would recommend the Harmony to everyone with many pieces of equipment!!

Logtech works great, Set up was easy and easy to use.

Easy. Does the job. Can't complain. Thanks for recommending it.