Customer Ratings & Reviews

the product works as advertised. quality of the picture is good

Do not hesitate to have the Geek Squad program your Harmony 650 remote control!! They are experts and they know what they are doing!! It is worth every penny!! They will program your remote for you and make sure everything is working correctly for you. They will make sure you are completely satisfied and know how to work your remote before they leave.

My Geek Squad agent, Tom, seems to have the ability to make anything work! He faced a 55" Sony flat-screen that was incompatible with the wall mount, but he didn't give up until he had every in place and working togther.

If you have multiple devices that work together, then this remote is great. Unfortunately it can be quite trying to set up properly to get all that it has to offer. Enter geek squad at BestBuy! For $99 they will come to your home and go through every step to get it working and then answer all your questions while showing you how to use it.

Product very user friendly and can be used with multiple components.

These installers are very serious about their work. When I noticed that something did not work properly after their departure, I contacted one of the installers (that had left me his number in case of questions) and he remotely fixed the issue on a Sunday afternoon. He returned my call on his off-time. IMPRESSIVE!!!

can operate everything. Just sitting in my chair and choose.

this is the cats meow for the lounge chair lounger one remote to do it all.

easy to use and eliminates need for use of other remotes

I have had many trackers but this Garmin HR has been the best.

Really simplifies my TV, and home theater system. It is a joy to use.

Excellent programing remote Geek Squad did great job

Great and fast setup by the geek squad. Polite and courteous as we'll.

Not performed or checked as agent ensured that tv and sound bar would work with the ATT remote once I hooked up my box (wasn't available at time of install. Said I had a logitec 665 but was not reviewed during setup. TV mount was good except for the continuous reminders that I should have bought a BB mount instead of amazon. They did mount and balance the tv which is what I needed, it being 65 pounds and hard for a 1 person balancing act. The One Connect box on the back was a issue; however, with a little brainstorming we were able to overcome the deficiency of my mount. Remote start still required multiple controllers until I reprogrammed my 665.

Two knowledgeable techs worked well as a team to install three new tvs and work with some existing components. It would be nice if the remotes came with printed directions so we could refer to them afterwards. It is a bit confusing because they are not all the same.

Have had it for a year. Control s everything. Love it.

The technician mounted my 32inch TV. However, it was listed on his work order, those I called to have it done 4 times, in conjunction to program IMG my harmony remote.

Thank heavens for Geek Squad. They pull my butt outta the fire regularly (for me anyway) since I am easily confounded by this computerized world. Things that the millennials consider easy and no challenge and "it's only a couple of keystrokes" puzzle and frustrate me but Geek Squad comes to the rescue.

The remote works well. Wish I could program it myself.

as always stellar service, they explain everything to a beginner