Customer Ratings & Reviews

Dustin Bouschet from the Geek Squad programmed our Harmony remote for us. He did the job quickly and very efficiently. The Harmony remote now controls all of our Home Entertainment devices in one convenient remote. We are very happy with this service that Geek Squad provides.

The squad understood this remote programming and brought it up to speed quickly and error free. Only down side they did not spend the allotted time paid for in advance to review details of using remote with me.

Rep come over and install my Logitech Remote And hook it up to home theater setup .and also made where I can turn all equipment on to specific source with my Apple TV, Nvidia Sheild ,or PS5

Just had to reset the remote. It was something only they could do. Guys were on time. Very polite and helpful. Only issue was everything was put back the way it was before power failure. Except the time. It’s still an hour behind the correct time??

This agent’s ability to share his knowledge of our newly purchased television has added greatly. to our enjoyment of it and our ability to take full advantage of its features. Thank you Wayne! Five stars all round from two happy customers.

We had a Harmony One, that worked just fine until the charging cord needed replacement and, the battery! Neither, was in stock nor carried anymore. It seems Logitech doesn't believe in supporting their products after a couple of years!

Corey and Rocco did a fantastic job explaining everything needed to us. We even videoed some of the instructions. We feel comfortable reaching out to them if we come across a question too! Great job guys!!

The Geek Squad members did an outstanding job of quickly programming my Harmony 650 remote to connect all of my devices(TV, DVR, DVD player, and SoundBar) to my remote. I was shown how to watch TV, how to watch a movie, and how to use Smart TV with the new remote.

We were using three remotes prior to the Geek Squad programming our new Harmony remote. It was worth the extra cost to have the experts do the programming of the remote rather than me fumbling around trying to do it myself. Now, it's a pleasure to use just one remote!

The agents reprogrammed the remote and fixed the "bugs". The TV was turning on by itself in the middle of the night. They also helped us transition from Spectrum cable to You Tube TV.

Geek Squad agents called ahead, arrived when they said they would, were respectful of our home and property, and programmed the universal remote so that it operates all devices. They also informed us that a recently purchased cable was defective. As non tech people, we thought we were doing something wrong.

Second visit to my home and all I have is praise for how understanding and helpful they have been to a person who is totally to the left with anything electronic. Great customer service, the very best, Thank you

Item was installed and the agents explained everything to me. They were very patient and ensured that I was comfortable with all the equipment

The GeekSquad showed up on time and proceeded to take old tv down and mount the new one. They used a new mount and programed my harmony in no time! I highly recommend the Greek Squad.

I’m happy I chose to have Geek Squad install my TV and audio at my new residence. Tony was outstanding and pleasant to work with. He listened to my goals and then worked quietly to achieve them.

The rep showed up & got the job done right the first time! Can’t say enough about how knowledgeable and competent these guys are. Never a hiccup when you use Geek Squad!

Your Geek Squad crew did an outstanding job of coordinating the necessary connections to my stereo system, i.e., TV, Tuner, Direct TV, CD player and headphones for the TV.

Well worth it! Agent was personable and polite. I look forward to using them in the future for all other electronic needs. Could not have been a better experience unless they left me a bag of cash before they left.

Not overly impressed as it took the Geek Squad member 4 hours to program the remote This is on the last one to come to the house - the one before that wasn't qualified to up date our remote - even though I told them at the store to look up our remote - just purchased - to make sure they sent the right individual as this remote is a hard one to hook up. Other than the situations listed - have always been pleased with their services - ADVICE Provided - double check to make sure the individual assigned knows what is expected of them when they arrive

I have older components which made programming my new Logitech Remote a bit more challenging.....Geek Squad arrived as scheduled, very professional and polite, and got my components and TV "talking to each other" - a most worthwhile service!