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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek squad only

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My system was talking and operating the way we wanted. Geeks recommended this unit for operation and cost as well as I'll never have 15 items to operate. The come in and did two of them. Unless your tech savvy I'd let the geek squad do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technician was courteous, timely and effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived on time, accomplished the job. He had to come back, because he speaker settings were incorrect and he didn't catch it the first time. He returned the next day and fixed the situation. He also answered other questions I asked at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was programmed correctly! Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs programmed our harmony remote with our new receiver! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT REMOTE!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came to my home to program was "THE BEST" technician I ever had come to my home. He was KNOWLEDGEABLE, PATIENT, UNDERSTANDING and KIND. He was downright "AWESOME". He answered all and every question for me and again all I can say...HE WAS GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional and knowledgeable. Provided excellent service. That is why we’ve had gig Swad for almost 6 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived at appointed time. Was very nice and stayed several hours getting all the parts working together. Have Universal Remote to control all parts. It is not quite as easy to operate as it had sounded. Wish there could be a simple instructions for operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and speakers quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, connected my speaker and went over the programming. They were very cautious and informative. Really appreciate their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad multi-fixes

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Bo and his right hand man, fixed three different issues with precision and speed -- wifi, google nest, and tv interaction with roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind and knowledgeable appreciated there expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping Seniors with technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were pleasant and very knowledgeable. Fix our issue , we were very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reprogramed my existing Harmony remote so I could have quick access to my favorite options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional-and efficient--excellent job.-replaced and programmed my harmony remote-and installed a new Yamaha receiver.used CDC GUIDLINES-as well-cleaned and disinfect all surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED OUR NEW REMOTE QUICKLY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY WITH THE REMOTE AND THE GEEK SQUAD.THE REMOTE IS A GREAT INVESTMENT.THE GEEK SQUAD AGENT MADE FOR SURE WE KNEW HOW TO USE IT.WOULD USE THE GEEK SQUAD AGAIN.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV, the soundbar is complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound bar set up is far to complicated for someone who isn't computer savey...my husband had no idea and still doesen't like the one thing he wanted was the universal remote, I on the other hand love it and wouldn't change it for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have my Logitech Harmony remote reprogrammed when I switched from cable to DirecTV. I am not much of a techie at all, so I rely on the experts to set things up right. These guys (and girls) definitely know what they're doing and I trust them completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent hooked up my TV and connect all my devices. He did an excellent job, as matter of fact he is the best geek squad agent we have ever had. It great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having water damage the Geek squad was able to assist us in a consultation in replacing our damaged equipment and everything works like brand new!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed receiver

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did excellent job at installing the receiver, answered all my questions, and gave good advice so I could easily watch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This service rep cares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antoine cares about making sure your TV and speakers work correctly. He brings value add to the customer.

    I would recommend this to a friend
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