Customer Ratings & Reviews

The techs programmed our remote to control all of our devices so we only have to use one remote for everything.

Chris was awesome. He was able to re-program my Harmony remote to suit my needs in our new home. He also explained how to do it myself when I needed to.

The tech was very patient with us. The one thing we did not check is the very first thing he suggested, and he was right.

Guys from the geek squad are friendly and very knowledgeable of their products. Explain how to use products. I had them install all of my TVs and wow and impressed with their service.

Geek squad agent installed my AV Receiver and programmed my remote. Very helpful, great service and would highly recommend the Geek Squad

That service was cancelled because the problem fix it self.

Our agent connected a harmony remote to a new TV, a Cox Contour box and an ancient Yamaha receiver. Absolutely amazing that one remote can control everything.

Best buy sent a technician who gave me his nsame--"EDDIE". He did an outstanding job of programming our Logitech 1100. He was efficeint and polite. We would like to have him for any future home theater projects..

Works as advertized and I'm enjoying just one remote for all my devices. The only downfall is the remote does not charge from my laptop's USB port (rechargeable batteries). Other USB sources seem to be fine.

The tech who came to do the work did a nice job and we would happily have him back again. We gave this transaction a middling score because it took 3 tries to get a tech to arrive. The first appointment was a complete no-show, with no phone call to say he would not be able to make it. The second appointment tech called a couple of hours in advance to say he wouldn't make it. Both times, we had set aside other things to be home for the appointment. It was inconvenient.

Geek Squad programmed my Logitech harmony 665-10 device. My previous one died. I am able to control my Apple TV, bose speaker and Samsung tv. Love having one device instead of 3 remotes.

DEREK FROM THE GEEK SQUAD IS VERY COURTEOUS, RESPECTFUL, CUSTOMER ORIENTED AND REALLY KNOWS HIS STUFF. HE ALSO MADE SURE I KNEW MY STUFF BEFORE HE LEFT. I WOULD RECOMMEND THE GEEK SQUAD EVERYTIME

After mounting a new TV, a member of the setup team quickly programmed our new Harmony expertly. He was patient with our questions and ideas of what we wanted and how to use the Harmony to get them.

Well, my wife and I acknowledge that we are remote control set up dummies. Learning the geek squad does it all we were relieved. Was a great service and we so enjoyed our new tv and remote the same day.

When we purchased the Harmony Remote a few years ago, it worked great. For some reason our Echo Dot stopped listening to the Harmony commands. We had the Geek Squad come out to fix it. He left without fully fixing it. So now we had them come out to adjust it with our new Wi-Fi system. They were able to fix Echo Dot to work with the Harmony remote except it will not turn off our Dish network provider's box. We have to turn it off ourselves.

The agents are coming back to connect my remote. It was incorrectly written up as a harmony remote but it will becorrected on the next visit

Paid for the Geek Squad to come and install and train. Showed up on time, 2 employees, knowledgable, and had it set up and trained in no time. Life is good now. Surround sound going again, all components hooked up. WIfe is happy....

The service call was cancelled, I will reschedule at a later date

Agent did a great job of installing and overcoming equipment issues due to age of equipment. Also did a great job of explaining/training on equipment installed!

The service providers from best Buy solved all the issues I was having with my coordination of XFinity services and my tech I purchased. I would have them install anything in this house.