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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,599 reviews
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gents who came out were on time, communicated the arrival, kept me updated and were very helpful explaining how the system was linked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago it was very easy for me to setup audio equipment. With today's technology, however, it is great to have the Geek Squad at your side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to learn all the features of the add-on remote control programming but from what I do know, it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service call Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not access my DVD and had to pay $99.99 for Geek Squad to come out to my home. The censor just had to be placed on the DVD box. Why couldn't customer service just tell me that. Was not happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    smart remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control was really wonderful to use and yet it carry all the expectation you have to what you expect in your mind. it is amazing and yet simple in operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping to learn the remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a remote that needs to be set up by the Geek Squad. With its capability to control several units, it does require the help of a professional. Great remote after being set up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harold fixed our remote and reprogrammed everything. He was able to get the speaker working as well. He was respectful and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks came out to reprogram my remote cable part. I moved from a COX area to a Comcast area. They were quick, professional, and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was wonderful. They mounted two tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and were so knowledgeable and skilled. They knew exactly what to do and gave us valuable information about the TV we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Tv circuit board replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to replace a circuit board on my Elite Tv. Dustin and his team did a great job and got my Tv turning on/off quickly. Very careful taking Tv off wall and back up. Arrived on time and cleaned up too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and Yasir were amazing. They were knowledgeable professional and Covid sensitive I had a wonderful experience working with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowalable tecs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job connecting to my universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech came out to fix what got messed up with a cable install. Sound wasn't working etc. Problems fixed quickly and he explained everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Various projects- installing Roku on a Bose System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members of the Geek Squad were excellent-two visits, two different members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote Control Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very kind and answered any questions we had. We did had one problem the item we bought and they were kind enough to come by and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hooked up my new receiver and programmed every To work together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explained how to use all three remotes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tuned and reprogram remote. Checked all connections between TV and TV receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toby was on time and happy with his work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toby was efficient and asked questions about how I wanted things set up. He did some outside the box thinking to make a few things work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Senior Citizens!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bigger tablet and the ability to enlarge the print is great for my Mom. It also has louder speaker volumes for the hard of hearing. Very lightweight. My Mom went from IPAD 1 to the IPAD Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    all goood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sincing my remote to contour remote went well. although it did take a little longer than i had expected. but they did arrive on time and were professional

    I would recommend this to a friend
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