Customer Ratings & Reviews

Just had a new Smart TV installed by the Geek Squad and thank goodness they had a Logitech universal remote available to make its use easier. It took very little time and was well worth the money!

The agents came to my house and quickly programmed my universal remote to control all the devices for my tv

The appointment went well and he provided necessary instruction for using & navigating new remote.

Xavier and Steve did a great job installing our new wi-fi booster and programming our remote!!!

I have not but excellent words to say about your Geek Squad. They came in and got the job done very quickly but with professionalism. P Oates

Great Job ! Very neat and clean ! Would highly recommend their services

The Geek Squad agents, Manny and Owen, were very patient and professional and set up my product quickly. They showed me how to use it and gave me so many helpful suggestions.

Agents set everything up to our desired choices. The remote is extremely sensitive to touch. When I pick it up I have changed the inputs so many times.

Jeff and Chris from Middletown NY Best Buy set up my second Harmony Universal Remote Control and could not be happier! These guys are professional and know their stuff!

Installer arrived at scheduled time and was very professional. Had my home entertainment unit up and running in no time. Kudos to Geek Squad!

Highly recommend this device to control all your other devices. The Harmony Remote has made our family's life much easier. 1 remote to operate 6 different devices can't get any more simplistic!

The Geek squad technician was on time and very pleasant. He did a great job of trouble shooting and was done so fast he was able to give me useful tips. Truly great work!

The gentleman was every knowledgeable and mat the needs to fix the problem with the smart remote

The service man was very helpful and assisted, answering all questions and setting up the remote quickly.

I purchased the Harmony remote. The Geek Squad Tech was able to set it up and program it so that we only need to deal with one remote that's user friendly. Thank you!

I am very happy with all the products and services I have acquired at Best Buy. The services provide flexibility and well trained technicians. I will continue to purchase items from Best Buy.

The agents mounted my television and connected everything, but were to come back to set up my remote service. Still waiting to get that finished.

Agents did a great job, very thorough and very helpful.

Philipay Rodriguez knows what he is doing with 10 years experience.

When I hear the name "Geek Squad" I think of exceptionally familiar techs with my product purchases