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Customer reviews

Rating 4.7 out of 5 stars with 268 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 268 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Add-On Software Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep installed Microsoft Suite of Word, Excel and PowerPoint. Tested out all software to ensure I could open up my old documents in Word, Excel and PowerPoint.

    I would recommend this to a friend
  • Pros mentioned:
    Explanation clarity

    Rated 5 out of 5 stars

    Geek Squad installed Voice Recognition program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chase from Geek Squad had previously installed my new Windows 10 Desk Top and returned a week later to Install my Voice Recognition Program. Did an excellent job of explaining and will probably have back in several weeks once I work with program. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent job by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed all of the information moved from my PC to my new computer. The Geek Squad did an excellent job, Due to my time limitation, I asked them to come back and put the information from my old laptop on the new computer at another time. Everything went well at both times.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Another Great Geek Squad Service Performed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician had my New Microsoft Uploaded and running very quickly. He was very personable, trustworthy, informative and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and answered all my questions. My laptop was done in a timely matter and have had no problems. 5+ stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad guys rock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in the middle of no where and my WIFI is only marginally better than dial-up. The Geek Squad guys spent extra time speaking with Century Link regarding my total lack of speed and arranged an on site tech for the next morning. And my new software was up and running in spite of the difficulties.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer and Software Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am housebound and I am unable to get to the store for any computer problems. Thanks to the Geek Squad in home service I no longer have to worry about my computer problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlo was very easy to understand and extremely helpful to not so the savy folks like us. I have had very little trouble with getting accustomed to my new computer and Windows 10 and I think much of the reason is because of Carlo's explanations and efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Geek Squad member, Jonathan was really great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was really knowledgeable and setup and installed everything very quickly. I was a Computer Systems Analyst myself, so it was good to have someone here who knew his job and has a good attitude. He is a credit to your company!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with GeekSquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent updated our computers with new software. We haven't had any problems. He showed up on time on a Sunday! Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 Looks Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't done a lot with it yet but hoping to find a little more time to test drive it over the next few weeks. So far, I have been pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding my software to new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake Dore from GeekSquad helped beyond what was expected. I had problems finding my existing software, and he spent the extra time ensuring that my stuff got put on my computer. I am so grateful for his help and support! He is one in a million kind of guy and deserves a raise. Sorry it took so long for me to get a chance to write this up. He is very trustworthy and I’d recommend him in a heartbeat. Thanks Jake!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech support is TOTALLY worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Geeks out for a number of installs. (Printers & Routers). ALL of the techs did a great job and treated us politely & professionally. Their recommendations have been spot on. Highly recommend them for your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was very helpful and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Added new software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    edYour Geek squad home visit for my complicated system new software went very well. He knew what he was doing, polite and safe. It went well. He did what I needed promptly and well.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Geek Squad installed add on software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent installed the add on software very quickly and explained anything that I was not sure of and I appreciate the extra help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and set up our new computer system at the church. He was quick, friendly, and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    The process went well ,many cuestiones were answe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my apple computer software very helpful and explained how on many subjects on how to enjoy all the programs.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Geek Squad installation of my computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my computer and printer. He was efficient and explained everything to me in a timely manner. I was pleased with my purcahses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All items transferred, some went to places I didn't expect, so needed to make some adjustments, but I know I couldn't have done it on my own, so I applaud the Geek Squad!

    I would recommend this to a friend
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