Customer Ratings & Reviews

The Geek Squad tech, Ashley, was prompt, efficient, knowledgeable, communicative and courteous while installing my new sound bar system.

Thanks to Hugo, I can watch TV and actually understand what’s being said! Setting the appointment was easy. Time frame was good and he arrived when he said he would. I still think a blue tooth and a woofer still sounds like it has something to do with canines but he knew a lot of important stuff to help us out.

Geek Squad did a terrific job setting up the soundbar system. Explained operation of this unit, no problem since installation

My tech, Truman, truly went above and beyond to be sure my three new Beat Buy purchased TVs and Sonos sound bar were up and running before he left. It took him hours to manage what turned out to be quite a complex job. He was calm and continually problem solving throughout the extended appointment.

Almost did not purchase this sound bar with television. So glad the sales rep gave us “sound” advice on this purchase. It makes a significant difference in the sound, volume of the Samsung television. Geek Squad had it hooked up with everything checked & working properly in a short period of time. Great addition to our television.

I bought a 77" TV and had the agents mount it along with a sound bar system I bought. I also had them move the TV and sound bar I was replacing to another room in the house. They worked quickly, showed me the important highlights of the new equipment, and did a great job of covering all the cables running down my walls. I ended having a couple of short cables that might interfere with the full rotation of the TV mounts, so I purchased the appropriate cables and the agents returned another day to install the new cables. I highly recommend the Geek Squad for your installation needs!

Love the sonos speaker it added great sound. I highly recommend the sonos speakers.

The guys were great. They took the time to show us how to properly use the new head phones

I was furnishing an entirely new house with 4 new TVs and 2 new soundbars. It was too much for me to take on, on my own. I also needed to have all of the items delivered at the same time (rather than ordering & shipping directly). It was well worth the annual $199 fee to get Geek Squad to come set-up everything! It took them over three hours, but when all was said and done, everything worked perfectly!

Awesome installer! He took care of everything and made the system work with our cable and TV. Pleasant. Knowledgeable. Personable. He didin one hour what would have taken me all day--and then some! Always let the installer install.

Jay did an excellent job of hooking up my speakers, receiver, and components. He even suggested that I get a universal remote instead of using the 5 other remotes that I had. He set it up and programmed it to operate all of my devices. I love it! He was patient and explained how to work everything. Then he had me practice on my own and ask questions if I got stuck. I would give him 10 stars if I could! Thanks you thank you thank you Jay!

Geek squad hooked up my surround sound, DVD and tuner to all speakers. Great work, very friendly.

The squad came to install my new sound bar system exactly on time. They were good natured and very professional. The installation went quickly and very well. I was impressed that the guys took the extra time to move the speakers around the room until they found the most optimal location was found. Most importantly they took even more time to fully educate me on the system and how they set it up. Overall great job.

The agent was unable to get my problem solved, the old soundbar just finally could not be brought back to life. Instead of replacing the soundbar, my wife and I decided to wait until the TV gives up and replace both. The Geek squad did all he could and I have no complaints about his work on the contrary I was impressed with his knowledge and the way he worked to try to revive the old soundbar. I will be looking, in the future, into the purchase of a new system.

The installer was most professional, experienced, efficient, most courteous and neat. The installation was fast and the installer's attention to detail perfect. Excellent professional installer, installation and courteous customer service.

When my first jbl bar did not work at all, they suggested another and install went well

We absolutely love our sound bar. The installation was quick and efficient.

I had purchased some new outdoor speakers (from Best Buy) for my wife for Christmas, but couldn't seem to get them hooked up properly to my existing stereo/tuner and TV music channels. So I thought, "Who you gonna call?.....GEEK SQUAD!" Their service was easy to set-up, and very reasonably-priced. When they made the house call, it was discovered that I needed another part (which I would have never figured out on my own) to connect, and they had it on their truck! They did a quick and quality job, and we're now enjoying tunes again in the backyard. GEEK SQUAD to the rescue!

Great Sound, easy to install, seems to be a high quality system

The Geeks installed the mount easily. We had another mount that we thought we wanted to use instead. And the Geeks looked at it and were honest that it might work but once we tried the install, it just did not look sturdy so we went ahead with the BB mount and we appreciated how nice and efficient the team were.