Customer Ratings & Reviews

We renovated our family room and purchased a new tv and sound system. Dan and Charlie were our installation team. They set it up our new system and moved our old tv into our bedroom. It was nice not having to worry about the installation and technology. Thanks Dan and Charlie!

Very good service. Great TV. ⭐️⭐️⭐️⭐️⭐️.,,,.,,,,,...,,,,,,,,

Professional, timely and informative. They talked me through the installation and sought feedback to ensure customized mounting of out new television.

Same team hauled as set up. Did good job. Kept us informed.

TV seems great and the delivery guys were very helpful

Very knowledgeable and friendly Geek Squad members.

The service technicians set up my new TV. They programmed eveything and explainded how everything works. The with the blink of an eye my old TV was gone.

Very professional. As a senior, it was great that I could recycle the TV and I did not need to drag a heavy TV to the curb.

Delivery guys were nice and courteous. They were on time with the delivery of my new TV and hauled my old TV away. Very quick, in and out in probably 15 minutes.

In home service was great! Tom and Austin could not have been nicer. Very knowledgeable.

The Geek Squad duo who installed my TV and sound bar were fantastic. They disconnected the surround sound system I had, even taking the speakers off the walls. After all installation was done, they took my old 60 inch TV, sound system, and all packaging for my new devices with them.

The team showed up on time, and were very efficient and professional. They installed my new TV and sound bar very quickly, and even gave me a quick lesson in the use of the remote. They left the area completely cleaned up when they left, and hauled away my old TV.

Best Buy professional staff made it easy for removal of old TV and carefully professionally installed new TV. Thank you again Best Buy.

Geek Squad did an outstanding job helping me set up my TV. Very sharp bright young men.

The Geek Squad team that came out did an excellent job of installing, setting up and integrating our new A/V hardware with our entertainment system.

They were on time and professional as well as quick with the haul away

The guys where here on schedule and did a good job. Very polite and professional. I also paid for the removal of the old screen and it's done.

I can't believe you're asking about the haul away and not the LG TV and sound bar we purchased. It is difficult to communicate with store employees since there is no store phone number. Email is unsatisfactory because folks don't seem to look at it.

There was no TV to haul away. We gave our 3D Samsung 59" to our next door neighbor. Good neighbors and are always helping us out. The young many you sent to install the tv we bought, was excellent, kind, caring and thoughtful. Making sure we unstood, how to operate the TV, and were confident on how it worked. He was awesome. So pleased you hired a company and associate, that made sure we were completely satisfied and more. With his installation, delivery, into the house by himself and step by step. . .working on the stand he had never put together before. . .Not needing any help, but letting us know he appreciated, us asking. That tv was very heavy. . .and to do it by himself. . .was beyond good. He taught us to work the remote, with ease and confidence. Great choice in delivery associate, not a Best Buy Associate. but independent contractor. Thank you, Randell G and Gayle Cook

this tv is great and has a very good picture. it is the perfect size for the room