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Customer reviews

Rating 5 out of 5 stars with 87 reviews

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100%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 87 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they’re doing and they do a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and the Geek Squad. Winning combination!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a LOYAL member of the GEEK SQUADS for years. I do not trust anyone but the Geek Squad to take care of my electronics. I purchase these products from BEST BUY and who knows my products better, NO ONE buy the GEEK SQUAD.

    I would recommend this to a friend
  • Pros mentioned:
    Virus removal

    Rated 5 out of 5 stars

    very complete job, well done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scanned system to cleanout virus left by scammer, !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fixed PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped fix my issues with my PC. I haven't had issues since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad resolve PC issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad resolve PC issues and printer issues very efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with this purchase. Have used it many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tech was just great he adjusted my new monitor and tuned up my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My questions answered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a senior citizen I do not have all the knowledge that your representative has. He was quick to analyze my problems. Always with an understanding approach!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Thermostat.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad did an exceptional job. They were prefessional and very kind and respectable. I have used them several times amd they have not let me down yet. Thanks you for your excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome in repairing this computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked on my computer until he resolved the problem of a locked keyboard. He was very knowledgeable and professional and stuck with the issue until resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony is the best Geek squad agent that has helped us with all of our computers needs. Geek Squad is fortunate to have such a well trained professional that is extremely customer oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean up desk top computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. My computer has viruses, was slow and unnecessary programming. Clean cookies and other Unnecessary areas of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Jonathan!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed and updated desktop computer software, installed alternate monitor, advise re computer programs, and re current cable television service. Streamlined “snake pit” of cords under computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable repairman

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person that came out was very knowledgeable about computers. He fixed my slow running computer better than I imagined. My printer now works from either computer. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Installation-Windows 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Montgomery!!! Th Custom Service is always of the highest caliber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always to the rescue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is reliable and efficient in dealing with questions and issues I had regarding hacking and setup of new programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have the Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said in the previous review of the same call, the Tehnician was everything I could ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best customer service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was perfect! He solved my issue and was so patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hack repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over two hours, but Alex got me up and running and helped change all the affected passwords after my hack. He is so great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my computer quickly remotely.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote computer repairs and in home also.

    I would recommend this to a friend
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