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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 198 reviews

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85%
would recommend
to a friend

Customers are saying

Customers often highlight the high installation quality of the ADVANCED INDASH VIDEO OR GPS INSTALLATION, noting improvements after the service. They also appreciate the quick and easy installation process. However, some customers have reported issues with the steering wheel control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 198 reviews
  • Rated 5 out of 5 stars

    Car Audio Installation and TV service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Anthony was great. I will use him as long as he is employed there! He installed my stereo and serviced my TV and programmed the universal remote to it in my custom van.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff from the Geek Squad did a wonderful job. Installation looks like the audio system was installed by the manufacturer. Also, took the time to demonstrate operation accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing new car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh Ly did a great job installing the new stereo. He inspected all of the items reviewed the vehicle with me and everything went very smooth. Even though it was scheduled to take between and hour to an hour and a half he was done with in 50 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee was very professional. Despite being the only ine there was able to complete the installation in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Geek Squad stereo installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoever installed my Stereo o know was a Grek Squad member and I thank him and recommended that they buy and have stereo installed by a Geek Squad of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation process was easy. My daughter dropped her car off for the install and received a call when it was done. Friendly, professional, quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new stereo and camera quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new devices quickly and correctly. I was very pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dudes were nice, knowledgeable, and fast. Absolutely will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was very helpful and professional. He finished in a very timely manner. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaryn Anderson installed my car radio and was very helpful, and very knowledgeable about the radio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job installing my new touchscreen. Everything worked perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad you’re the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Never had such a good experience. Tech was completely informed and let me know about everything and showed me how to work it. She was wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install guys a the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were very professional and helpful… they did everything that was asked of them in a timely Manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST DASH INSTALL.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This place was great got me rescheduled when the tech was sick and when my husband took my car for dash install it was about 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the car install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super knowledgeable people at the install team. Super accommodating as well, they let me come back at a later date after my brackets had issues with my double din.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were incredibly nice and easy to work with. I had to reschedule and it was super easy to do as well. It was done before they said it would be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First and second time were not the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take my vehicle back to Best Buy to have the senior tech re-install my head unit (the most expensive one sold by best buy) because on my way home the first time I hit a bump and it shut off. I still have to go back again because the dash cam install was also done wrong. I have no reverse camera function despite buying a 500 dollar alpine dashcam designed for my head unit. I can't wait to hear the whopper they unload on me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free installation – you get what you pay for…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my head unit and all accessories, including the installation kit at Best Buy which is important for this review. I took advantage of free installation. But now I understand I get what I pay for. I have personally installed Apple CarPlay units in my other vehicle sure it took me all day, but it looks great so I expected more from someone who should be qualified and experienced, and does this on a daily basis Also know that I’m writing this review before I have a chance to pull the dashboard apart, see what this installer did to do such a crappy job. So basically, he installer installed this head unit about a half inch behind the dash kit. So it’s not flush with the dash kit like I feel it should be, and then he put some foam around the stereo with some sort of two sided tape so overall, it just looks like crap. I’m almost embarrassed to have somebody look at it. Needless to say since it was a “free installation “offer can I really go back to Best Buy and tell them it looks like crap to fix it? I should finally have time soon to pull that dashboard apart see just what he did. And while I’m back there, I sure hope he connected all the extra wires that came with the unit and the accessories and didn’t keep them for himself or I will be walking into the store and causing a problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and they really knew the product they were installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service that was quick and straight forward.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that was quick and straight forward. Didn't upsell and had great communication.

    I would recommend this to a friend