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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $1,387.99
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Customer reviews

Rating 4.4 out of 5 stars with 22 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the gaming capabilities, design, and cooling of the 13.3" Laptop. They appreciate its powerful performance for gaming and video editing, its stylish design, and its efficient cooling system. However, some customers find the laptop to be too heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great computer, but test it out in person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through a 15" R3 and though it was too heavy and large. The 15" doesn't fit in any of my laptop bags. I exchanged it for a 13" and the dimensions are much more manageable. The large heatsink in the rear adds a ton of girth to it. By no means is this is a slim jim. But I prefer a quality build with cooling capabilities in the forefront. I'm a video editor and this rig does the trick when I need to edit in mobile. I recommend visiting a store with the 13" on display to make a better judgement.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great Laptop! Exactly what I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my Dell 13 XPS two-in-one because it lacked the graphic card that this laptop has which allows me to do intense gaming and video editing. It was able to handle all that without breaking a sweat. I heard complaints about the Alienware being heavy. In terms of size and weight, I have to say that I much prefer the Dell 13 XPS that I returned. But in terms of power and performance, this Alienware 13 blows the Dell away. Of course, this version costs more so you need to take that into consideration. I did not get the OLED version because it wasn't available, but I am saving about $300 with this Full HD display. The only negative is that this display isn't Touch-Screen capable. I assumed that all Windows laptops were touch screens. After a day with the laptop, I decided to keep it. I rarely use the tablet mode anyways.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Alienware laptop ever, great build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have long been skeptical about Alienware computers because of the many reviews out there that warn would-be buyers about their tendency to overheat and fall apart. However, after using this Alienware 13 R3 for several weeks, it's clear to me that either those reviewers are greatly exaggerating, or Alienware has improved their build quality to the point that those reviews are just not applicable to the Alienware 13 R3. The Alienware 13 R3 is a very good gaming laptop. It fits in a bag designed for 15.6" laptops comfortably, despite having a significantly bigger than 13" chassis due to the radiator on the back for the large-ish mainstream GPU inside, the GTX 1060. For its 1080p resolution, the GTX 1060 should be fine for mainstream gaming for years to come, so performance-wise I'm quite satisfied with it. And of course because this laptop is still new, right now the performance is phenomenal. There is a lot of competition on the compact gaming laptop market right now, and this laptop is right there at the top of what is possible with current technology. I see signs that competitors and even Alienware might eclipse this laptop's compact bang-for-the-buck performance in just a few short months from now with "Max-Q" laptops, but right now I'm happy with it, and I got a good deal on it from Best Buy. So the main things I can recommend on this laptop are that it has a good graphics card, a good enough screen, and a compact enough size that it isn't uncomfortable to lug around in a bag. The touchpad is good, but nowhere near as good as a Macbook's. The keyboard, however, is fantastic -- I love the keyboard so much. The tactile response is delightful and the keys feel very solidly built. I also like that the screen hinge seems extremely sturdy, so I don't expect to have to run back to Best Buy for a repair on this unit any time soon. The whole laptop just feels solid and well-balanced. It's very satisfying to interact with and doesn't show any indications of weak points. That doesn't mean you can toss it around the house with reckless abandon, but it definitely feels built to handle day-to-day wear and tear for many years. For the price, this is great stuff. Just be prepared to spend another $800 or so if you want to upgrade it with aftermarket RAM and high-end SSDs for increased storage capacity and multitasking ability.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    The perfect laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been able to do everything that I’ve wanted to do. I’m not necessarily a gamer but i have downloaded and played a variety of games with ease on it. I also am able to crest music easily and stream the web easy as well. It feels as if there isn’t anything this laptop couldn’t do!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Too good gaming monster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is a power packed gamining monster. Amazing graphics. Too heavy and hot.It has a great camera . The Alienware skins are amazing and the system light configuration are crazy awesome. Wish they had a 13.3 inch model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I've ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has easily been the best laptop I've ever owned. Not just because of the price but the performance is amazing I play online games for hours at a time and has never once overheated on me crashed or had any issues. The fan is large enough to cool the computer down. And it's still mobile enough for me to take it around if I need to. It has enough space for what I need and a high-end graphics card to keep up with my gaming needs overall this is a beast of a laptop and I would definitely recommend it to anybody looking for a smaller yet powerful laptop that can do everything you needed to do and then some.

    I would recommend this to a friend
  • Cons mentioned:
    Loud

    Rated 4 out of 5 stars

    Powerful but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very powerful machine in a small package. The build is solid and it is easy to access the inside for upgrade of hard drive and memory. The fans keep the machine cool but they are loud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing Fast - Lots of Fun to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I edit video for a living and traveling with my desktop editing beast sucks. The screen quality and clarity is excellent. The 1060 GPU blazes through rendering. I do a lot of 720p for web applications - my first 3 minute video rendered in 30 seconds. This laptop is has a second empty M2 slot for expansion (cool) but it uses to 8gb ram chips, filling both ram slots (sucks when I want to upgrade). The dual camera facial recognition for logging in is lots of fun,and works in just about every lighting condition I've faced so far. The keyboard took getting used to like any new laptop. The only downside to being 13" is no numeric (but I knew that going in). The only thing I wish this machine had was a card reader. Overall I love this machine, and would recommend it and buy it again (if needed)

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Such power in a compact form factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 15 R2 which was just too heavy for me to carry around everyday. After reading some reviews about this laptop, finally decided to upgrade and made the right decision. AWR3 13 is perfect for my daily needs, just about the right weight, size and power. I'm also a casual gamer and this laptop can run everything i throw at it at high if not max settings. If a 1060 doesn't cut it out for you, you can plug-in an AGA with a 1070 or 1080 for a much richer experience.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery

    Rated 5 out of 5 stars

    good unit for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent high performance laptop. My use is for running software defined radios, something that overwhelms most other laptops I've tried. The higher power used by the i7 processor seems likely to drain the battery faster than a lesser processor might, but that's the choice I made.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Speed

    Rated 4 out of 5 stars

    Good laptop for power users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful small laptop good for gaming and video editing. A 1T drive would be nice but the 512 T drive will work fine. The 16 gigs of Ram and the dedicated video card give you the power and speed you need.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Speed

    Rated 5 out of 5 stars

    The best laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mostly for business, I have had several other high end laptops mostly top line ultra compact. They never last more than two years because of heat. This laptop is like a refrigerator, no heat, super fast. I am in love!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Absolutely beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I've owned an Alienware, not sure I can ever buy anything else. I absolutely love this laptop for everything it offers for a non-gamer like myself. Love, love, love everything about it, especially its speed.

    I would recommend this to a friend
  • Cons mentioned:
    Difficult to open

    Rated 4 out of 5 stars

    Decent Lap Top.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty decent lap top. The only thing I dislike about the lap top is it is a little bit difficult to open since is no notch at the parting line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pricey but worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one heck of a fun machine - enjoy it if you can afford it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going strong! The most powerful 13 inch laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alienware - 13.3" Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1060 They don't make it in this size anymore. Isn't it amazing?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware 13r3 is a beast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From packaging to the actual product, alienware has done a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Design, Performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Super Laptop at a good price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is really nice all around. I can throw any game at it at optimal settings and it handles it fine. Alienware software is clean and easy to use. I highly recommend this laptop to anyone who can afford it as comparable laptops just aren't in its ballpark of performance and quality. Its not very loud and has excellent vent system both on sides and under the body. Customizable lights are awesome. Weight seems kind of hefty for its size but its what I'd expect with a 1060 inside.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Battery, Weight

    Rated 4 out of 5 stars

    Good gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid build. I love the design of this machine. Its size allows more ventilation to take place, keeping the laptop cool. The 1060 does its job just fine for games and heavily-graphic required tasks. Now the not-so-fun part: the battery life would last about 3 hours, which is rather standard. However, note that if you're more likely to take it outside, you'll have to bring the charger. That means on top of 2.5 kgs of the machine alone, you're bagging about a few more hundred grams of the adapter, adding up the total weight to about 3 kgs. If that's not a problem for you, this machine is a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Machine in a Portable Package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really loving my new Alienware 13 R3, and KUDOS to Best Buy for being one of the few retailers that actually have any Alienware in stock - this is great for people like me who have no patience :) So far, I've upgraded my RAM to 32GB DDR4 @2600MHz and upgraded the SSD to 2TB (this machine takes m.2 [80mm]/PCIe). I love being able to use Tobii and Windows Hello to log in using just my face and I'm very happy that Alienware (aka Dell) reintroduced the illuminated trackpad on the 13" models. I feel that this machine is well worth the money, especially given all the upgrades available. Compare this unit to Razer and you'll find that you get more for your money and you can do more with Alienware! Razer is all beauty and no brains or substance (I was considering their latest 14" model)! Alienware, on the other hand, is both beautiful - beauty is in the eyes of the beholder - and has a lot of substance :) Very happy with my decision, which I did after thoroughly researching alternatives including MSI (stealth line), Razer (14"), HP (Omen and Spectre), Dell (XPS and Latitude), Lenovo (Y700-series) and Acer (Predator series). Most important to me was portability (small form factor, minimized bulk) with no sacrifice in capability and power. The Alienware 13 I have has a Core i7 (6th gen.), illuminated keyboard and trackpad, small footprint (less than 5 lbs. a little shorter than a MacBook pro 15"), Tobii aware (not with eyetracking), Full HD anti-glare, and full-sized keyboard). Again, I'm really happy with my decision.

    I would recommend this to a friend
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