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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 124 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the Aurora R12 Gaming Desktop's performance and graphics capabilities very favorably, with many praising its smooth gameplay and impressive visuals. The price point is also frequently cited as a positive aspect. However, some customers have expressed concerns about the cooling system's effectiveness, noting that it can become quite loud and lead to elevated temperatures under certain conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 124 reviews
  • Rated 5 out of 5 stars

    Alienware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever, I was bit skeptical but went ahead and purchase this product best decision I made

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vents a lot of heat. Make sure it is properly placed in an open area. Other than that, it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs every game I downloaded at a high quality very smooth to play on good storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product, my son love it,he play for many hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pefect for home and office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product exactly what i needed. the configuration is just perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ghod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im quite satisfied with this product. Good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Definitely will purchase this product again and tell everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful but has minor challenges . I7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology, but no IDE connections. Difficultly in re-attaching side pannel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our 3d rendering that we provide our customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Correct Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for me after reviewing many products out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware Aurora R12 Gaming Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming desktop. So worth the money!!! Go get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent graphics.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for managing and developing a professional website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for gaming. Love it. Well designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a trendy look. My son loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Such a great purchase. Perfect for gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destop is really great. Done alot of works in this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a good option if you want to play and stream I just get 1 problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alienware Aurora Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright, lots of drivers outdated issues with applications. Normal people would of returned this to avoid the issues. But I have enough technology skills to fix all the presented issues.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Green,

      We appreciate you taking the time to leave us your review. We apologize for the initial trouble you encountered with your Alienware Aurora R12 gaming desktop because its drivers needed to be updated.

      It sounds like you did end up getting the issue resolved, but if you do need technical support in the future, please don’t hesitate to contact Dell Support Team at the information provided below.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Poor bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer seems to run fine, however if you’re looking for best bang for your buck a long relative to power, this isn’t it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Wookie,

      We appreciate you taking the time to leave us your review. We are sorry to hear that you are not too happy with your Alienware Aurora R12 gaming desktop because its processor is not powerful enough for your needs. We will share your comment with our quality team, so future improvements can be made.
      If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

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