Customer Ratings & Reviews
- Model:
- AWAUR12-7419WHT-PUS
- SKU:
- 6499893
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Aurora R12's excellent performance and graphics capabilities, frequently praising its speed and ability to run games smoothly at high frame rates. Many also highlight the quiet operation and effective cooling system. However, some users express concerns regarding the limited RAM and potential issues with the motherboard.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Great gaming pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It met all my expectations plays all my games without any issues
I would recommend this to a friend - Pros mentioned:Performance
Alien review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup and so far running very smooth! I’m satisfied!
I would recommend this to a friend - Pros mentioned:Performance
Amazing!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and runs like a dream!!! Very please with my purchase!!!
I would recommend this to a friend - Pros mentioned:Performance
Pretty tight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely sick and very good, nice stuff, great time.
I would recommend this to a friend - Pros mentioned:Performance
Love this thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Smashes Warzone and Fortnite. Great machine
I would recommend this to a friend Great gaming PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great PC. I was hesitant at first since Alienware is typically overpriced compared to off brands. Decided to splurge to avoid any headaches. Glad I did. Would highly recommend. Only thing that I’ve had issues with is the Alienware mobile connect. Honestly could care less about that though. Just wanted a good gaming PC and this is it.
I would recommend this to a friend- Pros mentioned:Speed
Worth the price!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I thought it would be! It is super fast.
I would recommend this to a friend Aurora
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer for the price I would recommend
I would recommend this to a friend- Cons mentioned:Build quality, Motherboard
terrible purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i really do not recommend this pc, i got it about 4 months ago as my first pc from console. Now understanding the way pcs work, I can see the terrible build quality/performance (getting 80-90fps on old games) of the pc. The pc has a 3070 which can't be fully utilized because of the weak CPU. To make matters worse, the mother board doesn't support newer CPU (meaning you cant upgrade to fix the utilization problem)
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi EthanH,
Thank you for taking the time to leave us a review of your Aurora R12 Gaming Laptop. We are sorry to hear that you are experiencing an issue with the performance of your device. That is not the type of feedback we like to hear from our customers. Below I have provided troubleshooting steps to help resolve your issue.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
Gaming and Personal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is everything and more that I thought it would be. Windows 11 is a little different from10 be with a little time it's all good. The graphics is not too bad for the price I paid but wish I got the 3080 or higher.
I would recommend this to a friend- Cons mentioned:Ram
Underperformance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the specs, this pc’s performance isnt great. After days of searching I found dell used a 490 motherboard upgraded through bios…. Which throttles the cpu and ram reading significantly. There is no work around or upgrade you can do to fix this. Unfortunately I didn’t find this until after my 14 return policy ended… I picked this up on open box, so at least it was heavily discounted. Still overall, disappointed
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There JustinS,
Thank you for taking the time to leave a review of your Alienware R12. We are sorry to hear that you are experiencing an issue with the performance of your device. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to help improve our current and future products. There are several ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.
If you need further assistance, we recommend reaching out to a member of our support team here: 1-800-624-9896
Best Regards,
Summer@Dell
Should you need further assistance; you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Alienware from another planet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware has had issues but this beast of a cpu comes with much needed water cool feature and so much more. A great all in one gaming pc for those who are looking at not building one
I would recommend this to a friendJust buy it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for gaming indeed but the unit is massive and the lettuce point matches. A decent investment but again the size and price could stand some compacting.
I would recommend this to a friendWorks everything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy it! Thanks me later I’ve been to get a a new pc gaming for a while and I found it. Just check out the pc specs
I would recommend this to a friendMy First PC!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right from the start my experience with my R12 has been a great one and upgrading the ram was so easy and smooth! This is my first PC and I'm glad I chose this one!!
I would recommend this to a friendgreat buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best PC I have ever had. It was very difficult to choose which gaming pc to go with. I can confidently say that money on this was not a waste at all.
I would recommend this to a friendThe gamer’s computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was a gift for my 15 year old son. He is a “gamer” and he was asking for this for some time. It is all he expected and then some.
I would recommend this to a friendAurora R12
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.idling 33 gamong and recording up to 68. which isnt bad for now, but consider upgrading and adding another intake fan.
I would recommend this to a friendAlienware is the best!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Alienware and I love them! I purchased mine for gaming, specifically and have never been disappointed! :)
I would recommend this to a friendGood computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is a beast. Not much room to work in when you open the case, but all I'll be doing is changing RAM out anyway.
I would recommend this to a friend