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Customer Ratings & Reviews

Your price for this item is $1,349.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.5 out of 5 stars with 181 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Aurora R12's excellent performance and graphics capabilities, frequently praising its speed and ability to run games smoothly at high frame rates. Many also highlight the quiet operation and effective cooling system. However, some users express concerns regarding the limited RAM and potential issues with the motherboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 181 reviews
  • Rated 5 out of 5 stars

    Nice gaming pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gaming pc, thought of building but no parts available best to get prebuilt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first pre built it’s pretty good what I have experienced. I do plan on building my own one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Affordable for good specs. Ready to go out the box. No building compatibility headaches or trail and errors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alienware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer—easy to unbox and setup. Alienware is always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to switch from console to pc for gaming and decided to get this one, was not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast great parts and worked as stated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open box purchase ever. From component price to service atbthe store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Rig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome inexpensive gaming rig. The shell is a little clumsy but the guts are good and it screams.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so happy with my pc , Fast and smooth. I’ll recommend it to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. First Windows 11 PC. Love it. It does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALIENWARE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER FAST// DOES NOT LAG// IN BOX TO WORK. ALWAYS CHOOSE ALIENWARE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Alienware R12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great setup. first Alienware I own and from now on it's my favorite brand!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mid average gaming computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid average computer for gaming on a budget. I do recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect PC for a budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my selection, would recommend this pc to anyone with the budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast, lots of bells and whistles, a little expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer purchase. Would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers Dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES it….he rarely walks away from it, LOL. Hard gamer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great out of the box gaming PC. No complaints about this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Motherboard

    Rated 1 out of 5 stars

    About as reliable as a Ford Pinto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2-3 weeks and one day it suddenly turned off while gaming, nothing even particularly strenuous for this type of machine (dishonored 2). When I tried to restart, the thing wouldn't even post. Error code shows that the mobo was bricked. Not the kind of thing that should be happening for a nearly $2,000 machine. My girlfriend warned me that these were overpriced dell garbage and after experiencing this I'm pretty inclined to agree.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear GamingGrandpa,

      We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear about the issues you have come across with your Dell Alienware Aurora R12 gaming computer because it would shut down while gaming and would not boot up.
      Please make sure you have downloaded the latest system update and that software you are using meets all system requirements. I have provided a link to the drivers and downloads page where you can check for any applicable updates.

      Drivers and Downloads Page: https://dell.to/3M3CpKJ

      I have provided a link to an article, which included troubleshooting tips to help resolve this issue.

      Computer Restarts or Shuts Down, Lock Up or Stops Responding, or an Error Occurs: https://dell.to/3ryn5wJ

      I have also provided a link to help resolve the booting issue. On that page, you can choose between, no power, no post, no boot, or no video. Once you choose you can find the options to help troubleshoot and resolve that issue.

      Resolve Boot Up Issues: https://dell.to/3sdfce6

      If the issue with your computer is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it does everything I need it to. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a Great system that supercedes expectations.

    I would recommend this to a friend