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Customer Ratings & Reviews

Your price for this item is $2,519.99
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The comparable value price is $2,799.99

Customer reviews

Rating 4.7 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the Aurora R12 Gaming Desktop as a high-performance machine, particularly praising its speed and ability to run games smoothly, even at maximum settings. Its capacity for virtual reality gaming is also highlighted. However, some customers express concerns about the system's cooling capabilities, suggesting that it may overheat, even with liquid cooling. Upgrades to the cooling system may be necessary for optimal performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Ram
    Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Stunning aesthetic yet powerful performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets. After two failures with buying an Alienware Aurora R12 from Dell, I suddenly came across this one from Best Buy. Was already made and ready to be shipped out. Had it shipped to my local store for safe pick-up rather than delivery + signature. Sold out at time of review, but I hope others have the chance to get this. For the prebuilt itself, its beautiful, but that is subjective to my opinion. It is something I've always dreamed about owning. Buying this exact spec from Dell itself would have been over $3,200. I was worried about the Answers from Dell stating this was air-cooled and had a 550 W, which made no sense. I can confirm after booting it up and also opening up the chassis, that it has the Liquid Cooling alongside the heatsinks and a 1000W PSU. It runs amazing. I've ran CS GO on max settings and R6 on medium/high settings and the temps are still below 60 Celsius. Fans never got loud at all. The 32 GB ram is set in dual channel and XMP2 was already enabled in the BIOS for my PC. I actually bought four Corsair fans, but I'm not sure if I'll need them yet. Boot up was lightning quick and everything is just so so smooth. Had a small issue as the computer itself wasn't turning on right out of the box. I switched it to a direct power supply, shut it off, pressed the power button for 30 seconds, also pressed the back black button to make sure the PSU was good (it was), opened the chassis and made sure everything was secure. This worked. One other thing, the Display Port was initially not working. HDMIO did though, so I recommend you use whichever cable works for you and update drivers via NVIDIA GEForce. I'm really impressed with this unit. Yes, it's not the most optimal chassis and its tight in there. But, it does the job for me, and it does it exceptionally well. I'm glad I was able to snag this particular one (avoid the cheaper model without Liquid Cooling tbh or buy it and plan to replace the air-fan with a Corsair AIO H60 Liquid Cooler). I'm slowly getting more used to the Alienware Command Center too, its not the best designed layout, but I don't mind it at all. Happy guy over here. Would recommend this 10/10 times to anyone looking. This is the crème de la crème for me:) I plan to use this for as long as possible, its definitely an investment and the specs will for sure let me keep up for a good while! ^__^

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    At last a quality build from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several failed attempts mostly from cyber power pc this build meets my expectations for a next generation gaming rig it has i9 32gb ram and actual liquid cooling no more et phone home Alienware finally got this one down for the price I think is fair

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram

    Rated 5 out of 5 stars

    Amazing deal with this beast of a PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful beast of a machine. It's definitely worth the price considering what you get. I was able to expand the storage with an additional 1TB SSD and 1TB HDD. I also plan to increase the RAM in the future.

    I would recommend this to a friend