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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 86 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Aurora R6's outstanding performance and excellent graphics capabilities, making it ideal for gaming and virtual reality experiences. Many appreciate its quiet operation and compact size. However, some users expressed concerns about the cooling system and would have preferred a more powerful power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-86 of 86 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Solid Gaming Desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great desktop that has chewed up and spit out everything I've thrown at it. I may add some extra cooling but its not a must-do. If you're looking for a desktop that will destroy current gen games and vr capability right out of the box this is it. Just power it up and play!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fast, Quiet, and Beautiful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Got the Dell S2716DG with it and this system with the displays g-sync is awesome. Quiet idle and a lot quieter than my previous machines when gaming. Doesn't seem to suffer from the R5's (2016 Skylake version) excessive loud PSU issue. The cooling seems to work very well, and you can use the software to manually adjust the fan speeds or even set fans on a curve. Did notice the desc says it has killer wireless and killer lan but has killer lan and intel wifi, but not a major issue for me. Also the box says its has Creative X-FI mb but can't find the software installed or available for download on Dell's site. Overall I'm very happy with it, and even my brother is going to get one as soon as our local bestbuy gets more in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card

    Rated 5 out of 5 stars

    pretty good computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plays hearthstone on max settings with no lag, really good graphics card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for starting up gamers!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to add and take away system parts. Easy access with no tools!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is so strong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so strong for me but i have some problem with my pc ... it's always crash when i try to use some program about web like chrome , mozilla , internet explor ... can i have some help ... i really thanks you

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear HienNguyen, Thanks for your recent Desktop purchase. We're sorry to hear that you are having some issues with your system crashing. One thing we would recommend for you to try is to run a diagnostic test for your desktop which can be found here - http://dell.to/2uJ7M62. There may also be drivers on your device that need to be updated. You can check your current drivers for any updates by visiting our Product Support Page here - http://dell.to/2ufnDLU. Lastly, if your device continues to crash you can read this Dell Support article related to this issue - http://dell.to/2u98Cct. We hope that these support tips will help you get your device up and running quickly. Dell

  • Rated 1 out of 5 stars

    Awful product returning second one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please PLEASE read other than BestBuy reviews on the internet before you buy this junk. Dell's Alienware products has gone down the toilet. I am about take back my second in three day Aurora R6 desktop back to the store. Just like the first one, it keeps crashing every other time I open MS Store, Google Chrome or start downloading other apps from the their store or put any slightest amount of pressure on that machine 10-15 % of it should really be able to handle. Do not know what else to suggest to be honest. I really need powerful machine but not sure what to buy now. I would not recommend this one even to my enemies.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @Komar, We're sorry to hear that you have been experiencing issues with your Alienware device. We'd like to make sure you are aware of Dell's One Year Limited Warranty. Our support staff would be willing to help with your concerns and you can view our One Year Limited Warranty policy here - http://dell.to/2tNsVOs. We'd also recommend that you read our Dell Support troubleshooting article related to system crashes - http://dell.to/2u98Cct. Dell

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