Customer Ratings & Reviews

It's all the description said it was and the price was right! Excellent noise cancelling, can be wired to your cell phone, charge last long, charges fast, light weight. I am very happy with this purchase and would recommend it.

The Alienware AW920H is hands down one of the best gaming headsets I’ve used! The sound quality is incredible, with deep bass and super clear highs—whether I’m gaming, watching movies, or listening to music, everything sounds crisp and immersive. The Dolby Atmos support really makes a difference in FPS games like Call of Duty and Apex Legends—footsteps and directional audio are spot on. Comfort-wise, these are super comfy for long gaming sessions. The ear cups are soft and fit well without feeling too tight. Battery life is solid—lasts a good 30+ hours on a charge, and I love the fast USB-C charging. The wireless connection is flawless with zero lag, and you can even switch to wired mode if needed. Only small complaint? The mic quality is decent but not amazing—it’s fine for gaming and calls, but if you’re streaming, you might want a dedicated mic. Other than that, this headset is 100% worth it if you want top-tier sound, comfort, and wireless freedom!

The headphone frame os metal the hinges for the speakers are all metal it charges fast runs 55hpurs single charge there light and noise cancwling that really works well ive tried just about everything els and these sound awesome also arent heavy on your head and the padsing is verry plush highly recomwnd over anything i literally shelved my astro a50 because od there weight on my head hurts these are feather loght compaired def get these if your debating its well worth it!!

I'll say for my first product from Alienware. I am truly impressed for what it's worth. I will give a great 4.5 out of 5 Stars, due to the Different Ways to connect to Devices (Including Bluetooth, Adapter, and Wired Cable), Long Battery Life, Decently Comfortable Earpads, and most importantly the Audio. It really gives you the upper hand with its surround sounds as you game against people online for a long period of time.

Overall disappointed with the quality of this product. The weight was awkward and truly unbalanced. It is well-built as you would expect from a company such as Alienware, however, where marketing and promotion have done their job exceptionally, design and mfg failed to deliver the quality that was promised. The audio from these is truly exceptional and everyone should delve into Atmos Dolby headphones once in their lifetime, however save your money. Alienware needs to stick to making rigs and get out of the headphone business. With that being said, playing fps shooters and a few mmos with these, I must say that immersion was definitely enhanced with the noise-cancelling feature, when it worked the first three weeks... After the third week, the noise cancelation no longer worked and began ringing whenever you would turn it on. Save your money folks. Get turtle beach, or even razer or Logitech. I spent my hard earned money on these so you don't have to. The battery life states on the box is accurate. The touch enabled left and right ear covers are very sensitive by the way

Tri mode is awesome. Works on multiple devices, anc works as stated, went for a walk around noisy street , can barely hear the traffic, the usb adapter glows amd the microphone glows red. Touch controls are easy, dolby atmos works great for games and movies. Hi res audio works given the hi res source music. Battery life works for the hours thats stated. Is it going to blow away higher end setups No. for what the feautures it gives you out of the box is great.

Sound quality amazing Design extraordinary Loving the Alien lit up Battery life 16 hours Charges in 15 minutes you get up to 6-8 hrs of usage Full change 1 hour

Sound quality is top notch. Really long batter life, easy to set up, bluetooth for other uses. Perfection

So I’ve been using this headset for only a few days, but so far I am impressed. I’m picky when it comes to over-the-ear headphones, but I am a big fan of Alienware so I decided to give them a go. The memory foam earpads are very comfy for extended use, and my ears dont get too hot either. They aren’t that bulky and I forget they are even there after a while. I really like that they support losslees music and hi-res (DAC required). They work well with discord and audio is clear on both ends. The 2.4ghz is the way to go; from previous research on mouses that use that same tech (aw720M), its very close in terms of performance compared to wired. Touch sensitivity is a little confusing at first but a nice feature. Only downside is that this headset will not work with the PS5 via bluetooth (even via the dongle I personally could not get audio). For $200, I think its a fair price for what you get: comfort, good battery life, RGB lightning, fast 2.4ghz connection, bluetooth for phone, clean hi-res supported audio all for $200.

Battery life is great! Wireless capability is great and good sound mic.

I love this headset! I can use it to almost anytime and battery has a long life!

100% recommend this headset from Alienware, lasts a long time