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Customer Ratings & Reviews

Your price for this item is $90.99
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The comparable value price is $199.99

Customer reviews

Rating 3.8 out of 5 stars with 189 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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72%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, comfort, and long battery life of the Stereo Wireless Gaming Headset - AW920H. Many also appreciate its lightweight design and comfortable fit. However, some users experienced issues with the touch-based volume controls and occasional connectivity problems. The active noise cancellation (ANC) feature also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 101 reviews
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Alien invasion.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very nice and clear. You can hear enemy foot steps very clearly. I tried a lot of headsets for my PC. Settled on these. The design is very futuristic looking. The touch commands are great and add to the futuristic look. Definitely out of this world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ⛧️‍THE⛥️‍ALIENWARE⛧️‍AW920H⛦️HEADSET⛧️‍

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ✅️PROS: ✔️allows an option for you to enhance your immersive surround sound experience via the Dolby Digital app (up to 7.1) ✔️the Alienware Command Center & Alienware FX software gives you the ability to customize colors ✔️Noise canceling (AC) function works very well (can be turned on/off) ✔️features Tri-mode (wired, wireless, or Bluetooth) which allows for continuous and uninterrupted gameplay ❎️Cons: ✖️the headset can slip off easily (I have a big head) ✖️sometimes I experienced an issue connecting via wireless if the Bluetooth was on ✖️product has some unnecessary bloatware Overall, I would still give the Alienware AW920H Tri-mode Headset a solid 5 [⛧️‍⛥️‍⛧️‍⛦️⛧️‍] Stars!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Excellent product for the price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all the description said it was and the price was right! Excellent noise cancelling, can be wired to your cell phone, charge last long, charges fast, light weight. I am very happy with this purchase and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Anc

    Rated 5 out of 5 stars

    Good looking and great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shape and the light are pretty cool, and the sound is great. However, the ANC isn’t good enough as the competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rolls Royce of Headsets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried almost all the different high end gaming headsets and I can safely tell you this is the best I've experienced. Even better with all the awesome features like Bluetooth connectivity, active noise cancellation, finger swipe controls on the ear muffs, RGB lighting etc.. This thing is just perfect. All the bells and whistles

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alienware Wireless Headphones with ANC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Alienware headphones are amazing. Along with the active noise, cancellation, and the option to switch between Bluetooth on devices and using the dongle for connection through computers it is unmatched and unparalleled. I would highly recommend buying this. I would buy it again if I would have to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, can hear very well, the mic is crisp sounding and the headset is sleek

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recoment 100%..only alienware product..too of line headphones using to whath movies...recomend only alienware headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Aliensware audicular

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good good sound quality on the cell phone and more so on PCL

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was better than I expected!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally what I expected (even better!)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I enjoy so much this headset, best investment ever!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alien Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Fits perfectly and it really cancels noise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets i’ve had in a while. I love how i can connect it anyway i want.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Top Gaming Headset Out There

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So flawless and comfortable!! Incredibly compatible with an Alienware PC

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    One of the best gaming headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade my headset for my computer and after looking for a whike decided to get theses! Definitely is a great choice they sound amazing I can wear them for long periods of time and it doesnt hurt my head or ears. Headset is super lightweight sometimes you dont even notice it. Build quality is really good made me metal and everything has held up.Sound quality is super good especially for a gaming headset the hi-res audio really goes above and beyond.Quick set up process was ready to go some sources say not to update the headset but just do whatever you feel right. Only con is it doesnt disconnect sometimes but connects back really fast.Others complained of the static noise its literally just the noise canceling doing its job boocks out a lot of things and gives you a better experience 10/10 definitely should get

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Alienware AW920H - A Sonic Masterpiece in Lunar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my gaming audio experience with the Alienware Stereo Wireless Gaming Headset AW920H in the stunning Lunar Light finish, and I'm beyond thrilled with the results! The wireless freedom offered by the AW920H has completely transformed the way I engage with games. The absence of cords not only eliminates the hassle of managing wires but also provides the flexibility to move around without sacrificing audio quality. The wireless range is impressive, ensuring a seamless connection even in larger gaming spaces. Sound quality is where the AW920H truly shines. The immersive audio delivered by these headphones is nothing short of spectacular. The precision and clarity of each sound, whether it's footsteps in a first-person shooter or the subtle nuances of a game's soundtrack, add a layer of depth that enhances the overall gaming experience. Comfort during extended gaming sessions is crucial, and the AW920H excels in this department. The plush ear cushions and lightweight design provide a snug fit without causing discomfort. The adjustable headband ensures a customized fit, allowing me to game for hours on end without any fatigue. The on-ear controls are intuitively placed, providing quick access to volume adjustments and mic muting. The retractable, unidirectional microphone captures clear communication while effectively minimizing background noise. It's a great addition for coordinating strategies with teammates or engaging in friendly banter during multiplayer sessions. The Lunar Light aesthetic is the perfect finishing touch. The headset not only looks sleek and modern but also complements other Alienware peripherals, creating a cohesive and stylish gaming setup. Additionally, the headset's compatibility with various gaming platforms, including PC and consoles, adds versatility to its appeal. In summary, the Alienware AW920H Stereo Wireless Gaming Headset is a sonic masterpiece. With its wireless convenience, exceptional sound quality, comfort, and stylish design, it has elevated my gaming audio experience to new heights. If you're in search of a premium wireless headset that delivers on all fronts, the AW920H is an excellent choice. Happy gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone frame os metal the hinges for the speakers are all metal it charges fast runs 55hpurs single charge there light and noise cancwling that really works well ive tried just about everything els and these sound awesome also arent heavy on your head and the padsing is verry plush highly recomwnd over anything i literally shelved my astro a50 because od there weight on my head hurts these are feather loght compaired def get these if your debating its well worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware AW920H headset is light weight very comfortable and sounds terrific

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Worth every penny buy now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont listen to the reviews the touch controls are cool and easy to use. Some features might turn off some purists but the sound quality is the best ive expirernced on ps5. Total levels to rhe audio i can tell qhich floor left or right steps really easy. Very light and comfy while feeling premium. Get then while on sale

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Really Impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Dolby with other headsets and none of them come close to the audio quality from these. Directional audio and audio clarity beat any Steelseries hyper x or turtle beach I ever owned. Only negative is the touch gestures to adjust volume can be hit or miss.

    I would recommend this to a friend