Customer Ratings & Reviews

I have owned many gaming laptops. The last two I owned were from Asus and while they were great, they are just in a different league from the alienware. This model came with a 256g PCIE SSD. I ordered a second one and configured a raid 0 stripe, so my boot volume is 500g PCIE raid 0. Very fast. In addition I replaced the 1tb hdd with a 1tb sata drive for raw storage. This model supports the external graphics amplifier. It is a must have. i put a AMD 390x in the amplifier and can play Doom on ultra settings. Also having the amplifier future proofs the laptop as newer FULL LENGTH cards can be put in. The onboard 980m can play doom at near ultra settings maxed out, but as with ANY laptop without upgradeable graphics, it was doomed from the day of purchase. Having an upgradeable external enclosure helps a lot with keeping my purchase from becoming outdated. The build quality is excellent and the keyboard is a 10. The track pad is GOOD but not the same as a MAC... The Macs simply have the best track pads in the industry. Upgrading is very easy on this model. Flip over and take a screw off. I highly recommend this model. Spend a little more. Do not buy any model without an external upgradeable graphics option.

Very great labtop you really get what you pay for. Yes it is very expensive but you can't beat the quality out performs all the competition. Worth saving up for graphics are great strongly recommend buying cool matter for thought can get hot when playing games.

Love the aesthetics (compared to my original preffered company Asus who has been doing G*d knows what after their very successful "stealth bomber" look) and love that I can throw anything at this machine and it makes mince meat out of it. Love not being tied down to red backlights on my keyboard and the DDR4 Memory along with the 6th generation Skylake...you will not be disappointed.

The laptop runs very smooth aside from the graphics card crashing when I surf the Internet which is weird. I never have problems when I'm gaming and that was the reason I bought it. So far it's been great!

This is a incredible computer because of all the technologie but I didn't expected to return one. The first computer that arrives show up blue screen, we had to bring the computer back to the store for a return and we get another,now it works perfectly and a don't have any problem. This item is Highly recommended if you play heavy video games.

Its fast and has great video performance. I play some games, stream videos and movies, business applications (Microsoft Office 2016) and it never bogs down. Its been a great purchase.

It has enough memory for my gaming needs an I specially like the speed that it comes with. Definitely meets all my expectations

When I was younger it was a dream of mine to have an Alienware Laptop. Finally, this year I got one and was ecstatic. Then I opened my laptop after looking at the box for three days at school. I was so happy until I got asked where's your optical drive. I was dumbfounded that a laptop of this measure would not have bluray player/burner. I was greatly upset and luckily Best Buy made it right. Not even a week and I got a blue screen of death. Luckily it was just a matter of updating my drivers which I was shocked to find out the drivers were not updated for Windows 10. The laptop came preinstalled with Win 10 Home edition, why were my drivers for Win 8.....even worse, most of my internal hardware drivers were also Win 8. It goes to show, that once Dell took over Alienware, they have definitely messed up things. So sad that something I have wasted my whole life, finally gotten, and greatly disappointed.

My son enjoy playing all his games with this laptop. This laptop have more options than my older son's ASUS gaming laptop.

this laptop computer is well made and high quality shell. But, too heavy

So far, so good, 2 months old and no issues yet, geek squad tested everything for me when I picked it up. and all checked out OK after updating a couple of drivers. I'm not a gamer, just wanted a high end good quality machine and think I got one!

I bought this for my husband. He is a big gamer and he has gone through two laptops. I heard this was the best and he loves it. The speed is incredible and the screen is crystal clear.

This is my 4th gaming laptop and my first Alienware. This thing is crazy fast and although it's a little large and kinda heavy being a 17", it's not has big as, not as heavy as, my last 17" gaming rig. I am able to run my 55" 4K off of the HDMI port and push some games to 4K at 60-80FPS, and others to 1080p at 40-60FPS - all WITHOUTH the external video adapter! The 980m with 4GB is strong! Best bang for the buck in this price range!

Yeah, it doesn't have an optical disk drive, or even a bay for one. That was the only thing i was second guessing before purchase. But now that i have it, i couldnt care less. Why? Because im getting over 60fps @ 1080p with everything on ultra (minus hairworks) on The Witcher 3! On a freaking laptop! If you're a laptop gamer like me you know how awesome that is. Plus this beast has a port on the back that allows you to hook up a Graphics acceleration box (sold separately) that you can put a full sized desktop GPU inside to use instead of the on board 980m. Not that i have any money left now, but when this thing starts chugging along and getting to that dangerously low <30fps state years from now, i can just upgrade the GPU and keep on trucking on this thing! No more dropping another 2k on a whole new system every 3-4 years! The speakers are top notch (Powerful little subwoofer inside), the LED bling is customizable is tons of ways, the large SSD makes loading times minimal. Even in Fallout 4! I loved you ASUS, but this time, Alienware had the hardware i needed for my price range. Just buy this thing, and you'll be glad you did too :)

Haven't gotten any problems so far. Games can run on highest graphics settings.

Bought this laptop to be able to play games while I traveled for work. It is equal to my desktop in every way and I am more than happy with it.

Great Hardware for Gamers....my son is a gamer and he did all the researched on it...made the right choice....

Great laptop, loaded all my games, steam based, WB and glyph based. All play well without issues.

The graphics are great, and the screen is sharp!! It's fast and I am happy with my purchase.

great looking and so efficient to use. Gaming is beyond compare with this unit!