Customers appreciate the excellent performance and top-notch build quality of the x16 R2 gaming laptop. Many find the performance, quality, and usability to be great, meeting expectations for an Alienware product. However, some customers have noted that the trackpad is not illuminated, which may be a drawback for some users. Overall, the laptop seems to be well-received for its strengths in performance and construction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
Pros mentioned:
Performance
Rated 5 out of 5 stars
super satisfied
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great computer and i got it at a awesome price from best buy!
I would recommend this to a friend
Cons mentioned:
Trackpad
Rated 4 out of 5 stars
It’s ok but has hardware issues
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The touchpad doesn’t work on the one I purchased. Other than that love it
No, I would not recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Like it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent performance with smooth running experience when I play for steam games.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The 16 inch laptop its actually pretty big compared to other laptops so you dont have to worry about not getting the 18 inch one both are pretty massive
I would recommend this to a friend
Rated 1 out of 5 stars
Best Buy Misleading
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought 4070 x16 thinking it comes with RGB touchpad. It does not! On all their pictures on Best Buy it shows RGB keyboard. Returning immediately. False advertising
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Alienware
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice and affordable product
Fast delivery and nice packaging
I would recommend this to a friend
Rated 1 out of 5 stars
Yikes
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Garbage. It shut off randomly, couldn't get it back on. Returned it.
No, I would not recommend this to a friend
Cons mentioned:
Trackpad
Rated 5 out of 5 stars
Bestbuy made me wrong purchase but OK
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Device is perfect but device comes without RGB touchpad. Dell says only 4080 and 4090 confs comes with RGB touchpad.
