Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $21.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.6 out of 5 stars with 1427 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the easy setup, replacement functionality, volume control, and TV control features of the All-New Alexa Voice Remote. They appreciate the convenience of programming, using it as a replacement for their Fire TV remote, controlling the volume, and having full control over their TV. However, some customers express concerns about its price, compatibility issues with certain TVs, occasional connectivity problems, and pairing difficulties with Fire TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,427 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the remote I lost for my 4k FireTVStick during the move. Easy to pair, just reboot the stick by unplugging the power cable, and plug it back in, wait for home screen, then press and hold the Home button on the remote for ~ 20 sec. good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement remote

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a FireTV stick 4K a year or two ago. The original remote stopped working so I needed a replacement. This new remote did the trick and was easy to pair up with the existing FireTV stick. Everything seems to work as it did before so I'm very pleased with the results of this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This device works well with easy set up.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original remote for the amazon fire stick had failed after about 15 months likely caused by being somewhat crushed below an easy chair. This remote was a replacement. It was cheaper than buying another fire stick and was easy to setup in just a few minutes. Works perfectly as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Fire it up with a stick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fire stick better than my old one didn’t have a volume control this one does works excellent the other one lasted 2 to 3 years which was pretty good or longer so far this one is working out fine price was excellent quick service would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to get my husband to ditch cable and go for the fire stick but I am so happy we made the move. Cable prices we’re getting out of hand. I am not tech savvy but this was easy to install and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Replacement for Fire TV Stick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this remote to replace a Fire TV Stick 4K remote that was lost while moving homes. It was very simple to get it paired with the device through the Fire TV Stick's settings. The added functionality of volume/power makes it easy to only use this remote for the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv control

    Rated 4 out of 5 stars

    Good remote - small form.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. With the ability to turn the TV on/off and control the volume, we have one less remote to worry about loosing. You are limited to using the FireTV apps. It doesn't work with my Smart TV or my DVD player (yes I still have one). The only CON is it's so small it's easy to misplace it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this remote...unfortunately, so does the dog.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy a replacement remote for our Amazon Fire Stick after the dog ate it (again). It was back ordered on Amazon, but luckily, it was available at Best Buy with same day pick up. It was easy super easy to set up and we were back to watching movies in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Fire stick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought originally to replace 2nd gen fire tv remote but it didn’t. It only works on 3rd generation or above. We swapped out remotes and used this on our 3rd generation unit and used the one from that unit on 2nd generation. Controller worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Great Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I originally purchased the fire stick and remote for my husband for Christmas. My son helped to set it up and just like that we never saw the remote again. So I had to break down and buy the remote. It works great when searching for movies, etc on tv snd for playing Amazon music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Takes the prior remote up a level

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prior remote was good. It was small, lightweight and intuitive. This remote adds the ability to turn the TV on and off and even adjust the volume. it really cuts down on the switching back and forth between remotes. Now if they would only include a way to change the TV's input.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AMAZON FIRESTICK

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original firestick remote stopped working properly so I reluctantly decided to buy another one. So Glad I Did!!!! The new firestick remote does more and it's almost like having a universal remote that controls the Firestick and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Provides the most simple control for streaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote removes the need for a TV and/or audio tuner controller and simplifies the access to streaming services. This is my third copy for a third television... I can now stream all content thru an old tube TV that hasn't been usable for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chew toy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought too many of these thanks to my dog. But they are easy to program and my dog is allowed in Best Buy for when I need to replace. I have also learned not to place it under my pillow Bc it is then a “found” or unburied toy. Absolutely love my Fire TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with my firestick purchases. Really haven't had any problems. I enjoy relaxing and utilizing all of the options provided with this product. And I love just using one remote for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a replacement remote and was so happy for the ease of success in syncing to my fire stick so happy that it also comes with its own batteries and easy to use instructions...much better than my original remote

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Much better than its predecessor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon has released this very functional remote. In addition to controling your Firestick or FireTV, this now can control your TV, cable box, sound bar or receiver. It also has more voice features now. The one thing I wish they would add is a backlit feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No More looking for another remote

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old remote began to stick so I decided to try the newer version. This one was fairly easy to set up. I did have a problem with the TV pairing; but once I did it worked great. I love the fact that it recognizes your commands well.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Didn't work for mine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer error, tried replacing my gen1 firetv remote not compatible! Totally my fault should've read the description a little more, reading is fundamental. Anywho, found deal on a new firestick with this remote and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this replacement from Best Buy because my original one stopped working after literally a month after purchase. Works really well , followed the instructions to pair it with my fire stick with no problems

    I would recommend this to a friend
Sponsored