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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2961 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,961 reviews
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Speaker quality is good, way better than sound quality than the regular echo. Bass is not super deep just modest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Sound, Smart Home Hub, and Alexa Integrati

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently upgraded to the Amazon Echo (4th Gen), and it has significantly enhanced my smart home experience. Here’s an in-depth review of this versatile and feature-rich smart speaker: **1. Impressive Sound Quality: The Echo (4th Gen) truly shines in the audio department. Equipped with a 3.0-inch woofer and dual 0.8-inch tweeters, it delivers rich, full-bodied sound with deep bass and clear highs. Whether I'm playing music, listening to podcasts, or enjoying an audiobook, the sound quality is immersive and well-balanced. The improved audio performance is a notable upgrade from previous Echo models, making it an excellent choice for music lovers. **2. Integrated Smart Home Hub: One of the standout features of the Echo (4th Gen) is its built-in smart home hub. It supports Zigbee, which allows for seamless integration with a wide range of smart home devices, such as lights, locks, and sensors. The hub simplifies the setup and management of smart home devices, enabling you to control them with voice commands through Alexa or the Alexa app. This centralization of smart home controls adds convenience and streamlines your smart home ecosystem. **3. Alexa Voice Assistant: The Echo (4th Gen) is powered by Alexa, Amazon’s voice assistant, which offers a wide range of functionalities. From setting reminders and timers to checking the weather and controlling smart home devices, Alexa provides hands-free assistance with impressive accuracy. The voice recognition is responsive and capable of understanding commands even in noisy environments, making it a reliable companion for daily tasks. **4. Sleek and Modern Design: The design of the Echo (4th Gen) is both modern and functional. Its spherical shape and fabric finish give it a stylish appearance that blends well with various home decors. The volume controls are conveniently located on the top, and the device is available in multiple color options to match your interior design. **5. Privacy and Security: Amazon has included multiple privacy features in the Echo (4th Gen) to ensure user control and security. The device has a physical microphone off button that disconnects the microphone, providing peace of mind when privacy is a concern. Additionally, the Echo’s voice recordings can be managed and deleted through the Alexa app, giving users control over their data. **6. Easy Setup and Use: Setting up the Echo (4th Gen) is straightforward and quick. The Alexa app guides you through the process, and once it’s connected to your Wi-Fi network, it’s ready to use. The user interface is intuitive, making it easy to customize settings, connect smart home devices, and explore Alexa’s features. **7. Affordable and Versatile: Given its premium sound quality, smart home hub functionality, and extensive Alexa capabilities, the Echo (4th Gen) offers excellent value for its price. It serves as a versatile and multifunctional device that enhances both entertainment and smart home management. Overall Impression: The Amazon Echo (4th Gen) is a highly capable smart speaker that excels in delivering premium sound quality while functioning as a robust smart home hub. Its integration with Alexa enhances convenience and control, making it a valuable addition to any home. Whether you're looking to upgrade your audio experience or streamline your smart home setup, the Echo (4th Gen) offers a blend of performance, design, and functionality at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Echo ever – the 4th Gen is actually a legit s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned every Echo since the first gen, and the 4th Gen with premium sound is on another level. The audio is shockingly good for its size – deep bass, clear mids, and it easily fills my 25 m² living room with music (Spotify, Apple Music, Amazon Music HD all sound fantastic). Compared to my old Echo Dot, this thing is night and day. Alexa is faster and smarter than ever: turns on lights, controls my TV, checks the weather, sets timers while I cook… everything just works. The built-in Zigbee hub means I didn’t need an extra dongle for my Philips Hue and IKEA bulbs. Privacy mic-off button + the fact it processes most commands locally now gives me peace of mind. I use it daily for music, alarms, routines, and even as a cheap intercom between rooms. At this price it’s an absolute steal. If you’re still on 2nd/3rd gen or a Dot, upgrade – you won’t believe the difference in sound quality. 100% recommended. Already bought a second one for the bedroom. Thanks Amazon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERB BEST ALEXA YET

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo (4th Gen) with premium sound, a smart home hub, and Alexa is a versatile device that combines multiple features in one. The sound quality has been improved compared to previous generations, offering a richer bass and clearer vocals, which makes it great for music and voice commands. The smart home hub functionality allows you to control various smart devices, like lights and thermostats, directly through Alexa without needing a separate hub. Alexa, Amazon’s virtual assistant, responds quickly and accurately to voice commands, whether you’re asking for weather updates, playing music, or controlling your smart home devices. The Echo also supports multi-room audio, so you can link multiple Echo devices for a more connected experience throughout your home. Design-wise, the Echo (4th Gen) has a spherical shape with a fabric covering, which gives it a modern look that fits in with most home decors. It’s easy to set up and use, and the sound performance is impressive for its size. Overall, the Amazon Echo (4th Gen) is a solid choice for anyone looking for a smart speaker with great sound and seamless integration with smart home devices. It’s especially good for those who are already using Alexa or have a home with other smart gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echoooooooooooo Echooooooo Echoooo Echoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device offers a sleek, spherical design that seamlessly blends into any room. Its sound quality is a significant upgrade from previous models, providing clear and balanced audio. Setup is incredibly simple, and the integrated voice assistant responds quickly to commands. Furthermore, it effortlessly connects to other smart home devices for convenient control. Overall, it presents a user-friendly and impressive smart home experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level to Smart Home Ecosystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot 4th Gen is a great entry point into the smart home ecosystem. The new spherical design is an attractive update from previous models, with the light ring now subtly glowing from the base. For sound quality, the directional output is noticeably clearer and crisper at low and moderate volumes, making it perfect for casual listening and podcasts. However, buyers should be aware that pushing the volume high (past 70%) can introduce distortion and limit the bass. The Alexa/Smart Features remain best-in-class, providing instant voice control for music streaming (Spotify, Apple Music, etc.), setting alarms, getting news, and—most importantly—seamlessly controlling compatible smart home devices like lights and thermostats. It's a highly functional device at an affordable price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box sent by BestBuy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy sent an Open box , probably item was used. I didnt Buy a used Smart echo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome home necessity

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I’ve had plenty of smart home voice assist products. I went to the store and saw this item as part of a black friday deal. Honestly, at first I wasnt impressed by looking at in store but couldnt walk away from the price. I grabbed one, and kid you not after one hour- I rushed back to best buy and purchased two more, including the kids edition. My family enjoys it. The echo blew me away, the speakers are pretty loud, it puts my soundbar to shame. Alexa is speedy with demands or questions. My kids are enjoying it more than myself. I also was able to score the bluetooth smart bulb as part of a bundle, connection and setup were easy. Im enjoying the colors, really gives a fun vibe to the bedroom. I also love that you can use them as intercoms , perfect for when the kids are noisey in their playroom. Buy it!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nates speaker.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed the sound and quality of the speaker. It has been easy to use with no issues in several months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start enjoying your favorite music and the sound is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound & Smart Home Control in One Stylis

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo (4th Gen) completely upgraded my smart home experience. The sound quality is surprisingly rich and deep for its size—perfect for music, audiobooks, and podcasts. The built-in smart home hub seamlessly connected to my lights and plugs, making voice control super convenient. Alexa is more responsive than ever, and the setup took less than five minutes. I also appreciate the modern spherical design—it blends in well with my room decor. For $99, it’s well worth it if you’re looking to enhance both audio and automation in your home. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music is amazingly loud. It fills the whole room with its sound and even the bass is great as well. You will be happy with this product in your room, living room, and any other place you have in mind. Trust me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music is amazingly loud. It fills the whole room with its sound and even the bass is great as well. You will be happy with this product in your room, living room, and any other place you have in mind. Trust me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade from 2nd gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Amazon Echo 4th Gen, and I am thoroughly impressed! The sound quality is outstanding, with rich bass and crisp highs that fill the room beautifully. Setting it up was a breeze, and Alexa is more responsive than ever. I love the sleek, modern design that fits perfectly into my home décor. The smart home integration is seamless, making it effortless to control my lights, thermostat, and more with just my voice. Overall, it's an excellent upgrade—highly recommended for anyone looking to enhance their smart home experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it doesn't take up much space and the sound is very good. I loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer and better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a good sale so I felt compelled to upgrade from a Gen 2 Echo. It immediately does feel faster and the design I prefer to the cannister look. The sounds is worlds better. I dont use it combo'd in a speaker system or its eero extension capabilities but it does have those features as well. If you are in the Amazon eco system and at all want better sound, speed or even just prefer its appearance.... Its a solid upgrade especially when its on sale. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Echo 4th gen is definitely a winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have a 5th generation Echo Dot, which I have liked for many months. Streaming music to the Dot was very satisfactory, especially considering its size. One of the Dot's pluses is its digital display, for time and temperature etc. I had been curious about the Echo 4th gen for quite a while, reading many YouTube and user reviews. I decided to order a black Echo 4th gen, although I had been waiting to see if there was an Echo 5th gen, hoping it might have a digital display, like the Dot's. No new Echo 5th generation was announced. The Echo 4th gen never ceases to amaze me! I have two costly audio systems in my office for serious listening times. I have to admit that, although the Echo 4th gen really doesn't match the other audio systems, it certainly more than satisfies for casual listening. I find myself turning to the Echo 4 more often than my other systems as audio quality is VERY good, great bass as compared to the Dot and definitely more room filling sound, without the hassles of needing to turn multiple pieces of equipment on, to listen. No clock but I bought a big round 14" clock to hang above my computer monitor, which I really enjoy! The Echo 4th gen is definitely a winner and I can't underestimate all the things it can do! A great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, looking easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to use easy to set up a real space saver very decorative looks smart in the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE THIS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so crisp and clear! The aerodynamic shape is so cool - my son loved it! Very easy to sync with my internet. Perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well, great sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound from a small device works well. The built-in hub to some extent has limited functionality, but does work.

    I would recommend this to a friend