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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 31,087 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great fun and easy-to-use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my "dot" very much. It's awesome for listening to music. I'm not too tech-savvy, but it was incredibly easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a game changer. Everyone who comes over is going to ask you where to get one. I got this to pair with my philip hue light bulbs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing digital assitant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading multiple reviews of this product I decided it was time to upgrade to a smart home. It really is an amazing product that can learn patterns and is a breeze to set up. Paired two dots with a couple of on/off switches and light dimmers and the leaning began. So easy to operate (just talk) I'm already looking at other units to expand (echo - for better music sound) and show for picture content. All can be "linked" to play and command different items. Limitless possibilities !!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the benefits of Echo, without the steep price. The internal speaker is ok, but it's even better when you pair it to a bluetooth speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Futuristic Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is Great. For the price of the echo dot, you will not find a cheaper smart device that can answer questions, play music and turn on lights. I wasn't big on the whole 'talking computer' so I didn't want to spend a lot on the Google Home or Amazon Echo. The dot is perfect for anyone not wanting to spend a lot but still want to take full advantage of Alexa. I can change the temperature of my Nest thermostat and tell Alexa to turn my lights on and off with Belkin WeMo. Definitely recommend giving Alexa a try. I did and love her.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. I bought 2 of them as gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great little gadget anybody would love to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Dot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure what to think of this, but after having it only for a week, I love it! I'm sure there is more and more to learn about it and I'm excited to use it in new ways, but it is an enhancement to every day life for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know how we lived without them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of these and an Echo. We use them as alarms, timers, weather checkers and to turn on./off our lights. Great invention.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does what is advertised and was easy to connect to Internet. Easy to use and has a great sound for music as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not Sure Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the product is exactly as advertised; easy to set up; inexpensive, I have yet to figure out what I would really use it for. But I've only had it out of the box for a couple of days. Voice recognition works sooo much better than Siri (Ive given up on Siri).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I love Amazon products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a Google guy, only as an online search engine. Amazon home IoT products are really taking over by storm and this device if used to its potential is no different. I have a home filled with networking compatible devices such as light bulbs, thermostats and sensors that is fully compatible with Alexa products. Does what I ask (most of the time) if your devices are properly installed. The only reason why I gave this 4 stars is its sound. When playing music, its next generation dot provides more realistic sound that doesn't sound like its coming from a low end international produced device. But what do you expect from such a small device about 4 inches in diameter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the functionality and ease of this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit would make nice gifts for someone for xmas

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but Alexa can’t answer basic questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Everywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Echo Dot. I also have an Echo Show. Soon I will have Alexa everywhere. She helps me a lot. Someday robots will rule the universe. But not yet - I can still pull the plug. The best deal is at Best Buy - Jim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More useful than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it connects with Amazon Fire Tv and my LG smart phone. It can make calls or send texts on the fly. It can answer questions. Is also customizable for local news and weather and personal calendar, events, and alarms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with the Echo+. Easy to install and works right along with main Echo. We need to extend access into a "dead wi-fi zone" and it works perfectly! Make sure you buy second generation for security enhancement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this little echo dot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids even love it more than I do. They sits close by just to tell Alexa to play their favourite Christmas songs. I can’t understand why waited so long before getting this. The only reason why I did not give it five star I have not see all that it can do. I may give another review when I put it through all my tests.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device comes in handy when you have multiple rooms in your place and the main Alexa device is out of range. The dot syncs up with the Alexa echo perfectly and can be used as a sound amplifier to communicate with Alexa. The speaker quality leaves something to be desired. However for $30 who can really complain?

    I would recommend this to a friend
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