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Customer reviews

Rating 4.7 out of 5 stars with 2130 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,130 reviews
  • Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be louder and better way to use. Could be bigger

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker love the Bluetooth speakers great product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Three out of five failed in the first month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased five of these, and three of them have already required a factory reset in the first month. And once we figured out how to solve the problem of an unresponsive device, the subsequent two times were pretty fast… But obviously not ideal so quickly after purchasing.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello AaronO,
      Thank you for your feedback on the Echo Pop. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Dot, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! Check that your device has a strong internet connection. AmazonDevices

  • Rated 3 out of 5 stars

    Alexa.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a person likes a lot of the tegnology. Anf enjoy that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, I prefer the HomePod by Apple but it works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eco pop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, difficult to get started. But I like it. Just ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, good value, good performance, would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I dont need alexa spying on me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used. Still in the box. I dont trust these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I haven’t used it yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet. I am going to give it to my son.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unknown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it as it was a free add on to my new TV

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Amazon Echo Pop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this added in to a recent purchase of Fire TV. Personally I find Alexa too invasive - the constant 'notifications' and attempts to sell me something from Amazon are not worth it. I know a lot of folks like it, just not for me. I don't need it to stream music.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Thank you for your feedback. I’m sorry to hear you are not happy with the Echo Pop. You can control what data is collected or how your personal data related to location, app usage, or device usage is used by managing your privacy settings. To update your privacy settings for your device, follow these few steps: 1. Go to Privacy Settings in Manage Your Content and Devices 2. Click Manage Settings 3.Review all available options to change yur privacy settings 4. Choose an action from the options available and confirm the updates. For more information on your privacy you can contact Amazon Customer service 24/7 at 1-888-280-4331. I hope this information helps, have a great day! AmazonDevices

  • Rated 3 out of 5 stars

    Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok.............................................

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Echo pop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume doesn't get loud enough to use outside in yard

    I would recommend this to a friend
  • Cons mentioned:
    Privacy

    Rated 1 out of 5 stars

    Not even for free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free intrusiveness... Did not want it came with TV. Not planning to use. Why would anyone want the internet monitoring you more than they already do?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Big Sound in Little Footprint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute little gizmo that sounds good and works with Alexa.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi SharonF,

      We are happy you are enjoying the Echo Pop! Its full sound is great for bedrooms and small spaces. Small enough to blend in and mighty enough to stand out! If you have any further questions on this device don't hesitate to call us. You can call Amazon customer service, available 24/7 for assistance! You can reach us at 1-888-280-4331!

      Hope that helps AmazonDevices

  • Rated 2 out of 5 stars

    Switching to HomePods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound. Not as good as others. Replacing all Alexa’s due to Amazon spamming advertisements more often.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor Pop-ularity at my house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but the wake up alarms would cut out immediately after they went off. Promptly returned it and bought a Dot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Small but powerfully good sounding !

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The relatively new Echo POP smart speaker offers a compact but rich sounding music output. It sounds surprisingly large and bass heavy for such a compact device. Sure, it wont pound like a dedicated subwoofer but you will be impressed by the sound. The device connects to your existing Alexa account very fast compared to the older Alexa speaker. With almost no effort my Alexa app on Android recognized the new POP and offrd to make it part of my existing account with my other Alexa speaker and Shows. It selected my WiFi and just connected without me having to input the password. The sound from the Echo Pop is much louder and enhanced in stereo so if you are able buy a second POP. Buy 2 and connect them as as a stereo pair in the same room. If you have an existing eero router the POP is compatible. eero built-in compatible Echo devices support up to 1,000 sq. ft. of additional coverage It's a nice way to double up both another speaker/microphone and extend your home wifi coverage. Highly recommended !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not give enough knowledge! About the product after I shared with the manager on what I was looking for! To assist with my Ring doorbell!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt receive was shipped to the wrong address and im still waiting on a refund

    No, I would not recommend this to a friend
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